Jackie Lake Email and Phone Number

Business Technology Division - (2006-present) Assisted with quality control related projects and activities for Oracle E-Business Suite Federal Financials (9i, 11i, & 12i), Discoverer (10g & 11g), and WebTA Reports (3.8 & 4.2); such as software and hardware upgrades, data conversions and migrations, updating technical references, research & development, creating and executing test plans/scripts, performing load tests, gathering requirements, writing database SQL queries, providing third tier level customer support, and working with software vendors to troubleshoot and resolve bugs. Assisted with customer support related activities and projects related to Oracle E-Business Suite Federal Financials and Discoverer; such as operations and maintenance, monitoring interfaces and automated file movements, financial month-end and year-end processes, customer conversions, training, updating quick references guides and manuals, document version management, and providing reliable and quality customer service.Office of Financing - (2011-2013) Supported the Treasury Automated Auction Processing (TAAPS) System activities; such as system checks, assisting U.S. Treasury Securities Auctions exceeding billions of dollars, conducting Capital Investments Planning Innovation Control (CPIC) analysis, and providing executive summaries and dashboards (for Directors, Commissioner, and the Treasury Secretary).Office of Federal Investments - (2005) Supported the Public Accounting Reporting System (PARS) and InvestOne activities; such as reconciling federal investments, recording and uploading accounting entries, system checks, and contingency testing.