Jackie Mallon is a First Deputy Commissioner at Nyc Department of Small Business Services. She possess expertise in strategic planning, program management, process improvement, organizational development, government and 10 more skills. Colleagues describe her as "I know Jackie very well since 1994 and I can truly say that she is one of the finest professionals I worked with. I reported to Jackie at Draft Direct and also volunteered at the Non Profit Organization - New Tel - while Jackie worked there. Her diverse background allows her to proof her Leadership skills in many different businesses, small to large, across many industries. Because of her honest communication and the ability to clearly communicate and make connections with people on all levels, Jackie is a kind of Leader everyone would wish to have on their Management Team. At Draft Direct, Jackie was able to successfully run the entire Data Technology Team, established new technology from ground up, infrastructure, architecture, network, database design, introduced software deployment, etc and at the same she played a key role in mergers and acquisitions, business expansions, improving customer relations, internal process, bottom line…You name it, Jackie did it. Only few of us had an opportunity to work with and to learn from people like Jackie. And I was one of the lucky ones. I certainly hope our paths will cross again and I highly recommend Jackie for her future clients / employers."