Analyzes current organizational key processes to identify key knowledge management dimensions of the organization process, culture, information technology and information sharing. Establishes knowledge management governance structure to vet, communicate and channel knowledge management decisions and activities. Develop, maintain and teach capabilities to track, record, predict, and depict key milestones for organization.

Established work schedules and formulated operational job performance. Planned overall direction, coordination, and evaluation for unit employees. Supervised personnel in accordance with organizational policies and applicable laws. Coordinated employee relations, employee development, addressed complaints, and resolved problems. Advised organizational leaders on the professional development and recognition of all assigned personnel. Coordinated the resolution of complex problems between supervisors, subordinate personnel, and internal and external agencies.