Organise and co-ordinate projects ensuring they are carried out to specification.Oversee and administer the quality within the departments at all times and ensure the quality provided is of the highest standard possible.Communicate with all clients.Ensure customer data is processed for output by deadlines.Plan, measurement and analysis of departmental resources and performance.Responsible for ongoing performance assessment, including appraisals.Analyse all internal processes with the constant goal of continuous improvement.Play an active role in the continued development of the Business Management SystemResponsible person for ISO9001.Provide assistance with Abergower contracts and projects.Provide highest example of leadership and commitment.

Production Manager for Automated Document Services with 14 years experience in the data capture and scanning field. Experienced in ISO9001 processes.