Jackie S. Email and Phone Number

Essential Functions ; Receives and coordinates all referrals to include notification of insurance providers for prior authorization and services covered. Responsible for the review of daily logs and notes from Case Managers to assure continuity of care, documentation of nursing process, appropriateness of intervention/action and timeliness of documentation. Using discretion and independent judgment in handling patent or physician complaints received documents and forwards to appropriate administrative staff. Responsible for maintaining supply inventory as well as daily distribution of supplies to field staff. Maintains log and any reports essential for appropriate billing and reorder process. Communicates with Branch Manager any information received from physician, patent or employees about the patents care or needs. Primary contact for receiving phone calls to the branch office. Takes physician orders by phone, documents, notifies appropriate Case Manager and adjusts schedules accordingly as indicated. Files all office records as necessary. Payroll and Mileage reimbursement.

Welcomed and greeted all visitors. Answered telephones and triaged calls. Maintained safe and cleanreception area by complying with procedures, rules and regulations.