• Answer and direct phone calls• Organize and schedule appointments• Plan meetings and take detailed minutes• Write and distribute email, correspondence memos, letters, faxes and forms• Assist in the preparation of regularly scheduled reports• Develop and maintain a filing system• Update and maintain office policies and procedures• Order office supplies and research new deals and suppliers• Maintain contact lists• Book travel arrangements• Submit and reconcile expense reports• Provide general support to visitors• Act as the point of contact for internal and external clients• Liaise with executive and senior administrative assistants to handle requests and queries from senior managers

• Perform analytical and data entry task• Answer patient calls, emails and questions, including finding insurance estimates• Confidentially manage patient accounts• Schedule patient visits and answer pre-visit questions, including about billing• Ensure compliance with professional standards & regulatory requirements• Provide patient consultations and recommended treatments• Discuss cost of service, insurance coverage, and payment options with the patient•Work as a team player to ensure each patient receives the best service possible• Schedule any necessary outpatient appointments• Get prior authorizations for procedures• Scan documents into patient charts• Meet with patients and families regarding treatments, procedures, medications, and continuing care.• Assist care team with setting goals for quality assurance and best practices• Provide community resources and referrals for continuing care• Assist in locating funding for special procedures or other patient needs