I take my job very seriously and take pride in my work. I love my customers and make sure they are happy with their service. I try to make this level of service a standard at Cardinal Safety.Here is a note from my boss from one of our good customers:From: tshoem1@firstenergycorp.com [mailto:tshoem1@firstenergycorp.com] Sent: Wednesday, March 27, 2013 6:18 AMTo: greg@cardinal-group.comSubject: Hi Greg, In today's world it is so easy to criticize someone and to complain to their boss about how bad of a job they did and I have to admit that I'm like that at times...prayerfully not too often. This email is a lot different than normal though. I have been working with Jackie from your Company on a problem that I inherited and she has gone beyond my expectations in assisting me. It has just been a refreshing experience to have someone so willing to help a customer today and to do it so promptly. She is really an example of what 'Customer Service' should be like today but is lacking in so many people and so many Companies. When we couldn't come up with a solution and I thought we were done she emailed me with another suggestion which I hadn't thought of that may answer my questions. This is what Customer Service means to me and apparently to her and to Cardinal Safety. I just wanted to take the time to pass this one to you while it was on my mind so that you know what a valuable asset she is to your Company. Thanks for taking the time to read this email. Have a really terrific day today.