Jackie Yu Email and Phone Number

• Leads a team of 4 VKAMs, handling a total of 2,100 accounts spanning all categories• Spearheaded the identification and rectification of operational inefficiencies, resulting in streamlined processes that saved 1.5 hours daily for each VKAM• Orchestrated commercial planning endeavors by defining KPIs and targets for all 33 VKAMs in the segment, guiding strategies and priorities, bolstering operational effectiveness, refining working methods, and advancing training and development initiatives• Conducted comprehensive training sessions covering critical areas such as Sales, Negotiations, Account Management, and Objection Handling for VKAMs• Hosted a series of impactful events aimed at imparting knowledge about Lazada’s program to sellers• Developed specialized programs tailored to drive investments and enhance profitability across the entire segment• Curated a number of Excel dashboards utilized by the entire segment and VKAMs, facilitating data-driven decision-making and operational efficiency

• Managed a diverse portfolio or 55 sellers specializing in Audio and TV categories• Led transformative growth initiatives, utilizing strategic account management techniques to propel sales and capture market share• Collaborated closely with top GMV accounts to implement tailored sales strategies, driving notable increase in GMV through initiatives like assortment expansion, marketing campaigns, price negotiations, and operational enhancements

• Developed six process automations, resulting in a significant time savings of 32 hours per month• Implemented a new leave management system in Manila using Power Automate and drove continuous organizational improvement through the creation of Alteryx workflows, enhancing efficiency across the entire division

• Managed end-to-end processes for Securities Lending Fees, Rebates, and Interest-bearing trades including investigation and resolution of Transaction Lifecycle Management (TLM) breaks and thorough Profit and Loss (PnL) research• Skilled in various systems including 4sight Securities Finance, Blackbox, Quantum, and Securities Calypso

• Performed financial statement analysis through the Uniform Adjusted Financial Reporting Standards (UAFRS)• Conducted local and global research to prepare write-ups for several companies

• Onboarded 1,100 7-Eleven vendors in just a span of four weeks• Provided comprehensive training on Foodpanda device usage and conducted troubleshooting• Managed frontend and backend accounts, tracked shipment orders, and updated vendor information in Salesforce, while overseeing content and supply tasks for several F&B accounts