Jackie Abrahamson Email & Phone Number

Colorado Springs, Co

Provide Software Configuration Management (SCM) and Software Quality Assurance (SQA) support to verify that all software and documentation to be delivered to the client meets all technical requirements. Specific SCM and SQA tasks include identification, recording, tracking, reporting, and auditing.*Establish and maintain the functional, allocated and product baselines.*Maintain non-software items such as documents, software specifications, user manuals, database and design documents.*Coordinate release of software and associated documentation to government organizations. *Conduct peer reviews during all phases of the project.*Develop and distribute agendas, notices, and meeting minutes to project teams and customers. *Utilize database tools to track problem reports for software and documentation issues such as bugs, deficiencies and features.*Assist project leads with development, troubleshooting, and installing of software builds.*Report all current and historical data changes with each configuration item throughout its life cycle to the Program Manager.*Store and control all configuration items utilizing IBM Rational ClearCase.*Generate a status accounting report at the end of the block release to report documentation of all changes to the baseline. *Deliver engineering releases to the Government.*Conduct audits to verify the proposed design solution meets the specified requirements and that documentation describing the product is accurate.*Collect metrics throughout the software life cycle and present monthly to the TPM.*Assist in preparing for the CMMI Level 5 appraisal method for process improvement audits.*Create and maintain data mapping tools for classified and non-classified system.*Perform anti-virus testing on fielded release and deliver to PM.*Perform test facilitator duties such as setting up test environment, preparing test procedures, recording test results.

Washington D.C. Metro Area

Team member of an amazing group of five professionals. Perform professional level financial planning tasks for high net worth clients requiring independent judgment, initiative and tact. • Work with a variety of technical financial program applications including several different types of data bases, research programs and analytical financial planning tools. • Compile financial data information from various financial reports to determine strategies for meeting client objectives. • Analyze financial data for short term and long term planning goals.• Assist in the creation of model portfolios for a spectrum of investment objectives.• Maintain relationships with investment company wholesalers and internal operations liaisons.• Research and analyze investment trends on a regular basis to ensure they still comply with clients financial plans.• Organize and present cost basis analysis for use in year-end reports and tax documents.• Communicate effectively both orally and written with other departments within the organization on account-related issues. • Develop guidelines and record keeping systems to maintain organization and ensure normal operation, which translates to economical production and effective customer service.• Assist clients in problem solving inquiries with regards to financial reports, monthly finance statements, tax documents and any financial transactions.• Execute time sensitive financial transactions. • Manage multiple task in an extremely busy work environment while meeting important deadlines. • Maintain demanding executive calendars; Schedule meetings, handle business travel, book travel arrangements; coordinate out-of-town meeting schedules; prepare travel and expense reports.

Tucson, Arizona Area

Provided excellent customer service for over 400 clients. Excelled at resolving client challenges with innovative solutions and process improvements proven to increase efficiency and customer satisfaction. In order to meet the goals of our firm and the clients the following duties were performed:• Provide technical advice for clients unable to navigate the online account system. • Assist with development and training of new associates on company policies and procedures.• Manage multiple task in an extremely busy work environment while meeting important deadlines. • Analyze financial data for short term and long term planning goals.• Identify and recommend budget changes to help support long term goals.• Research and analyze investment trends on a regular basis to ensure they still comply with clients financial plans. • Prepare presentation material and client correspondence on a professional level. • Execute time sensitive financial transactions, per client or Financial Advisor request. • Maintain demanding executive calendars; Schedule/reschedule meetings, handle business travel, book travel arrangements; coordinate out-of-town meeting schedules; prepare travel and expense reports. • Improve office efficiency by updating the filing system and introducing additional time-saving measures. • Develop guidelines and record keeping systems to maintain organization and ensure smooth operation, which translates to increased production and exceptional customer service.