-Scaling customer support operations-Empowering customer support teams to focus on meaningful tasks -Impacting employee morale. productivity, and retention-Reducing handling times on inbound customer message to ensure customer SLAs are met-Improving technology that's already been invested in-Educating Operations Leaders on new ways to leverage Natural Language Processing and Automation.

Empowering sales professionals with the tools to generate more revenue, faster.- Top sales performer, establishing new business and building stronger relationships with current customers. - Meeting/exceeding quota consistently with +240% in my first year.- Gained experience working in an array of different verticals (medical, financial, various sales orgs, education, industrial, etc.)

- Providing clients in the long term care industry with medical supplies, devices, and integrative connectivity software. - Increased sales by 439% during my first year, breaking territory sales records every month.- Q1 of 2019 saw a 710% increase in territory sales vs. previous year.- Recently awarded the Rosie Rock Star for outstanding performance.- Responsible for managing territory accounts and growing client base, including national corporate accounts. - Prospecting future clients through conducting conference calls, webinars, and attending national tradeshows.

- Assisted in managing a high-traffic, 380-unit property in a metropolitan area.- Increased occupancy by record-breaking numbers, hitting 99% occupancy multiple months. - High occupancy led to a 58% increase on rental rates, exceeding revenue goals consistently.- Closing ratios praised company-wide, with a net ratio of 47% in my first month. - Personal sales and closing numbers were among the highest company-wide.

- Developed and maintained a strong pipeline. - Responsible for creating leases and meeting monthly sales goals. - Increased occupancy and renewal volume, hitting 99% occupancy consistently, and exceeding company sales goals. - Averaged a 40% closing ratio, well above industry standard.- Other responsibilities included maintaining resident files, handling and depositing rent checks, and marketing online.

- Observing sessions of the state senate - Tracking a variety of budget proposals as they are adopted into the 2015 fiscal year- Developing a sustainability plan for government facilities and operations, with a focus on statewide energy savings

- Studying the local environment in an urban nature preservation.- Sharing the importance of conservation through giving educational presentations to students in K-8.- Assisting in organizing activities and lesson planning.

- Worked in the director's office identifying areas within the department that could reduce waste.- Assisted in the implementation of a department-wide program that worked on streamlining the permit issuing process and maximizing overall efficiency.- Gained experience working in the public sector.