Jackie Cassoutt Email & Phone Number

Papillion, Ne, Us

Lincoln, Nebraska Metropolitan Area

Omaha, Nebraska, United States

Strategic Leader in Quality Management, Driving Cultural change and achieving Continuous ImprovementCreated a strategic Quality Management System (QMS) vision to ensure quality components that meet or exceed internal and external customer expectations and regulatory requirementsKey Deliverables• Identified new methodologies for automating the processes to collect quality data and utilize the Oracle Quality Module for customer complaints, non-conformances, deviations, and quality check sheets/validations • Trained, educated, and mentored quality technicians, operators, engineers, managers and executives on quality control topics to reduce errors and variation through data driven analysis. Other training includes job specific training and Lean Six Sigma, Process and Design FMEAs, QFDs, and others

Fort Calhoun, Ne

* Reduced cost of quality 80% and defect rate 30% through detailed Quality Management System, thorough root cause investigations, solid corrective actions, development of consistent processes, and detailed quality plans.* Developed corporate Food Safety program to ensure consistent regulatory audit results between 7 plants and average score of 99 which is in the top 15% of all Food Packaging companies.* Collaborate with engineering and operations to identify and implement cost reductions of over $1,000,000 annually through A3 projects, process improvements, material changes/reductions.* Collaborate with client services, plant and corporate logistics, supply chain, and sales team to reduce cost associated with shipping errors, damages, and other supply chain strategies. * Manage over 600 customer compliance documentation requests annually and maintain corporate safety metrics for 7 plants.* Mentored Quality Managers to reduce customer complaints and ensure maintaining highest compliance standards to SQFI Food Safety requirements.* Collaborate with Sales, Engineering, Operations, Client Services, and Finance teams to align corrective actions and customer responses for quality and logistics concerns.* Enhanced new product release process to ensure quality products that meets customers' needs.

Fort Calhoun, Ne

* Led team of 100+ employees to maintain high standards of Safety, Quality, and Production.* Responsible for P&L and increased plant profitability by 30% with focus on developing a culture of continuous improvement with teams in Maintenance, Quality, Thermoforming & Extrusion Operations, Supply Chain (scheduling, logistics, warehouse, purchasing, etc.)* Maintained corporate quality responsibility for 8 plants by working with teams to quantify standards and develop consistent requirements for vendors and expectations from customers.* Enhanced corporate food safety program by creating a corporate program resulting in an SQF average of 99 which is the top 15% in the Food Packaging industry. * Led 8 plants in cost reduction programs that saved $3,500,000 through process/operational improvements and capital investments.

* Overall responsibility for 10 Plants - ensure quality concerns are addressed in a thorough and timely manner, interact with customers when needed, development new product standards, and drive continuous improvement.

Fort Calhoun, Ne

* Improved safety record by reducing recordables (DART &TRR) from 8 to 0 in 1 year by driving cultural changes and creating habits to make safety a priority.* Continued to manage the quality department and reduce quality complaints year over year by 75% while increasing productivity and efficiency.* Led a team of 2 managers, 5 supervisors and 100 hourly employees.* Implemented process improvement teams to focus on safety, productivity, 5S, housekeeping, SQF implementation.* Launched new product that required new equipment and processes.* Launched the use of tablets to collect real time data.* As the SQF practitioner, led the plant team efforts for the SQF certifications.

Fort Calhoun, Ne

In 6 months, reduced customer complaints and improved quality by 75%. Responsible for completely restructuring the Quality Department. Developed a new quality lab, defined product quality standards and testing plans. Managed Quality Technicians, developed HACCP and SQF plans. Addressed customer quality concerns and managed relationships with suppliers and client services.

Nebraska City, Ne

Responsible for managing new product development and continuous improvement projects. Developed supplier quality manual. Implemented APQP process.

Salem, Va

* In a 6 months, improved quality 50%, supplier rating improved from associate to ship to use.* Manage quality analyst, department budget, customer communication, incoming supplier quality, new product launch, quality improvements, external audits, monthly quality meetings.* Implementing electronic data collection, new testing standards, developing system control limits.* Supported Safety activities & VPP (Voluntary Protection Program), which is a program that recognizes workplaces with exemplary safety and health management systems.* Managed customer relationships including customers in Mexico.

* Taught 3 - 5 public speaking class/week using Dale Carnegie and/or Toastmasters approach.* Started Forensics Team (speech team) for Middle School and High School students.* Directed plays - included choreographing, casting, set design, set build, lighting, sound, and graphic design.* Taught engineering drafting and science classes.

Dearborn, Mi

* Managed Ford Trucks upfront supplier capacity planning and concerns.* Supported several car and truck program management teams by working with purchasing and marketing to establish supplier capability.* Established new processes for analyzing data.* Supervised Ford Salaried and contract employees.

Dearborn, Mi

* Prepared weekly/monthly Senior Management quality review presentations. * Prepared annual quality award program.* Supervised Ford salaried & contract employees.

Louisville, Ky & Dearborn Mi

* 8 years design & release automotive parts including: sheet metal, interior trim (door panels, seats, restraints, instrument panels, carpet, consoles), exterior ornamentation, body sealing & noise reduction components (weatherstrips, sealers, and mastics).* Continuous improvement in cost and quality including a 30% improvement in quality with a $13.5M annual cost savings in 6 month.* Implemented design changes to achieve "Best in Ford" status for least amount of water leaks.* Co-led high mileage project. Implemented 7 different design changes at 5 different plants consecutively, managed 15+ suppliers including overseas (Germany).* Lead several successful cross-function teams that included testing, finance, marketing, vehicle operations, metal stamping operations, vehicle safety office, purchasing, design studio, quality office, body CAD/CAE, vehicle integration, and program management.* Managed target agreements, statements of work, appearance approvals, and vehicle prototype builds.* Presented key milestone updates to senior management.

Ms, Engineering Managment

Bs, Engineering Management - Me

Started Ba & Bs, Theatre & Engineering