Jackeline Cortes Email & Phone Number

Los Angeles, Ca, Us

As an Executive Administrative Assistant at a local and private networking hub, I was pivotal in supporting the Executive Director with ensuring seamless operations within our business community. This role honed my skills in marketing, event planning, member relations, and executive support.My responsibilities included:Marketing & Communications:- Created weekly email newsletters for members to maintain high engagement within our community.- Communicated membership updates and changes to members effectively.Event Coordination & Creative Collaboration:- Assisted in organizing and executing private and special events for members and influential Bakersfield community organizations; contributed to the planning, coordination, and day-of activities.- Was a part of the creative process for events, brainstorming and implementing innovative ideas to enhance member experiences.- Designed brand-related graphics for promotional materials and event collateral, cohesively reinforcing our organization's visual identity.Member Onboarding & Relations:- Managed the onboarding process for new members, providing a smooth and welcoming experience to integrate them into our community.- Acted as a point of contact for member inquiries, addressing concerns and ensuring satisfaction.

Bakersfield, California, United States

As a former CrossFit Coach and Public Relations Manager at a private facility, I played a pivotal role in both the athletic development and community engagement of our members. With my Level 1 USAW Coaching Certificate, I brought certified expertise to the training environment, ensuring that each group session adhered to the CrossFit Affiliate curriculum while being tailored to meet the unique needs of each athlete. This honed my ability to think outside the box and use my problem-solving skills for various levels and skillset needs.My responsibilities included:- Coaching and training athletes with a focus on personalized and proper technique.- Managing the onboarding process by sending out welcome packages and introducing new athletes to our Facebook group page as they joined our community.- Utilizing our Gym Lead Machine (GLM) software to effectively capture leads, nurture potential clients, and retain current members, maintaining a steady and engaged membership base.- Communicating proactively with new and current athletes about upcoming events or gym activities.- Planning and executing major events such as our annual CrossFit Open, which served as a significant community-building activity.- Collaborating closely with the gym owner to consistently monitor and enhance athlete satisfaction, ensuring a positive and supportive environment for all members.

Bakersfield, California, United States

Front desk receptionist responsible for managing phone calls, setting appointments, reviewing customer billing, and running errands for the agent.Played a pivotal role in scheduling appointments for customers who were in search for life insurance.