Jackie Farrell Email and Phone Number

Transitioned accounting to Quickbooks Online for this multi-location restaurant business. Responsible for all bookkeeping systems and procedures, including month and year-end financial reporting, account reconciliation and planning. Standardized money handling and tracking procedures needed for scaling to the third location. Responsible for the employee on-boarding process, providing human resources and payroll processing support, office management and managerial reporting.

Provided high quality member service while executing banking transactions. Handled large amounts of cash and confidential information while enforcing fraud prevention and educating members on the products and services offered by the credit union.

Guided firm in transition to new software for tax processing and project tracking. Facilitated data conversion, designed procedures and analyzed the use of these products for the partners. Provided software support and instruction to end users. Developed branding for recently purchased CPA practice, providing graphic art and copy for both print and online materials. Developed the firm's online presence, including website and social media. Entered initial data for client tax returns, providing direct client services, administrative support to partners, drafts of letters and agreements, project tracking. Client services include reception, phone support, accepting payments, scheduling, assembling client copies of returns and financial statements. Developed office procedures ensuring data confidentiality and fulfilling Massachusetts regulatory requirements.

Responsible for producing press releases, flyers and website content, establishment of vendor relations during start-up period. Maintained website including online store using a third-party inventory and e-commerce platforms. Built collaborative non-profits with fundraising relationships. Responsible for team sales.

Freelance website design, implementation and maintenance for individuals and small organizations, using such tools as Adobe Dreamweaver and WordPress. Advising individual clients on building an Internet presence using a website. Graphic design utilizing Adobe design tools: Illustrator, Photoshop, and Fireworks for customer logos, banners, business cards. Experience with multiple web hosting companies.

Distributed Computing Environment (DCE) development. Project lead for V2.0 of the product on UNIX.

DECtrade Engineering Group

RT-11 Operating System Development Group, PDP-11 Realtime operating system