Jackie Giesen, Cpp Email & Phone Number

Waconia, Mn, Us

Waconia, Minnesota, United States

*Directed a suite of outsourced HR services for a $10 million client. Which included payroll (both active and pension), tax, benefits, time solutions, self service, call center support, and third party vendor management services.*Produced flawless implementation of system changes, process documentation and operational output as a Project Manager responsible for client change requests.*Managed the day-to-day operations of outsourced payroll processing staff.*Executed client payroll… Show more *Directed a suite of outsourced HR services for a $10 million client. Which included payroll (both active and pension), tax, benefits, time solutions, self service, call center support, and third party vendor management services.*Produced flawless implementation of system changes, process documentation and operational output as a Project Manager responsible for client change requests.*Managed the day-to-day operations of outsourced payroll processing staff.*Executed client payroll with 99.5% accuracy; including major business events around reductions in force, administrative furloughs, work stoppage, off calendar benefit year enrollment, union contractchanges, and merit increases.*Utilized matrix organization to research and develop system and process solutions regarding payroll,benefit administration and third party administration. *Reduced errors on client employee data interfaces by 35%.*Developed and managed the project plan to ensure timely transfer of client data for off-boarding project and organized coaching for the client's core team.*Moved a client from dissatisfied to referenceable through process improvements, streamlining data reconciliation, and increased accuracy, resulting in exceeding agreed upon standards and easurements.*Fostered a teamwork/open-door environment conducive to positive dialogue across the client team. This resulted in a decrease in turnaround time attributing to a 20% increase in customer satisfaction. Show less

*Supervised payroll tax and banking, ensuring adequate controls, proper training and sufficient back ups were available and utilized.*Led Payroll tax and reporting on year-end project. This included balancing, data integrity, government filing, and producing W2’s and 1099R’s for over 65,000 employees and 11,000 pensioners.*Ensured a successful 2007 year-end through being a Champion of the year-end team. By organizing, knowledge sharing, and teaming we accomplished a 50% reduction in… Show more *Supervised payroll tax and banking, ensuring adequate controls, proper training and sufficient back ups were available and utilized.*Led Payroll tax and reporting on year-end project. This included balancing, data integrity, government filing, and producing W2’s and 1099R’s for over 65,000 employees and 11,000 pensioners.*Ensured a successful 2007 year-end through being a Champion of the year-end team. By organizing, knowledge sharing, and teaming we accomplished a 50% reduction in corrections. In addition, we created queries to be run throughout the year resulting in better data integrity.*Contributed to the collaboration and communication across HR through active participation on the ICE (Imagination, Collaboration, and Excellence) team. Through work on this team we increased satisfaction in these areas by over 25%.*Implemented consistent processes & methodology for all North American M&A, Divestiture, & PeopleSoft Reorganization Projects as a member of a dedicated team for Business Unit HR leads to confidentially share M&A/ Divestiture activities with while ensuring accuracy of data and set up. *Managed a team responsible for transferring, funding, and balancing payroll taxes for over 35 legal tax entities in 49 states and 100+ local jurisdictions.*Provided problem resolution and communication between vendors, government agencies, and various shared services departments.*Reconciled account information from People Soft, general ledger, and ADP to ensure accuracy and process control.*Developed queries/SQL’s to help find and correct data integrity issues, including trying to create changes in processes to avoid a repeat of the issues.*Reconciled all payroll tax accts, funding accts, and other payroll related deduction accts. This information is reported to management with appropriate back up and explanation to any outstanding reconciling items. Show less

*Monitored inventory control creating a 10% reduction in lost product.*Reconciled daily, weekly, and monthly closes.*Monitored and balanced accounts receivable creating a significant reduction in uncollectible invoices.*Prepared various reports for management to aide in forecasting and brand management.

Bachelor Of Science (Bs), Business

Certificate Of Completion, Accounting

Diploma, General