Jacqueline Givens Email & Phone Number

United States

• Eligibility Analyst for a $10.55 million federal program (Arkansas Low Income Household Water Assistance Program (ARLIHWAP) to assist qualifying low-income households in Arkansas with their water and sewer bills.
• Verify the accuracy of information provided in applicant’s submission for completeness, accuracy and compliance with documentation required to determine eligibility for assistance.
• Collaborate with applicant and their supporting utility for information needed to determine… Show more
• Collaborate with applicant and their supporting utility for information needed to determine eligibility and amount of benefit.
• Calculate amount of benefit and eligibility for additional assistance.
• Submit eligible applications to Quality Control for review and payment.

Remote

• Responsible for evaluating and analyzing all loan packages including credit and collateral documentation to ensure investment quality loan product. This includes ensuring that loan request and financial documents meet.
• Exercised discretion and utilizes exceptional analytical abilities to detect discrepancies in documentation and/or information while following all company standards and escalating any issues according to the company.
• … Show more
• Evaluated loans to ensure they meet Investors, FHLMC, FNMA and company overlays.
• Ran AUS for Desktop Underwriting (DU) and Loan Prospector (LP) for approval.
• Ability to meet established productivity standards. Underwrite basic to moderately complex levels of mortgage loan applications and evaluates loans in order to maximize organizational risk or loss.

• Checked the accuracy of all calculations and loan documentation provided.
• Completed a thorough analysis of loan files to determine compliance with KFCU, GSE, Conventional (FHLMC), FHA, USDA and VA guidelines.
• Assisted in the evaluation of the credit package and collateral for residential mortgage loans and ultimately ensures an investment quality loan product and creditworthiness of the borrowers and acceptability of the.
• Identified potential quality loans to be… Show more
• Identified potential quality loans to be held in portfolio if secondary market guidelines cannot be met.
• Maintained credit union service levels to provide appropriate turnaround times.

• Processed all First Mortgage and Home Equity applications.
• Gathered all necessary loan documents for completion of all loan files.
• Ordered and review all documentation, appraisal, survey, title commitment, insurance, and all necessary documents.
• Took necessary follow-up actions to assure receipt of complete loan packages.
• Assists members, other departments, and department staff with inquiries or problems in a friendly and professional manner and refers more serious… Show more
• Assists members, other departments, and department staff with inquiries or problems in a friendly and professional manner and refers more serious matters to the Mortgage Loan Manager.

• Reviewed and audit all closed mortgage loan files for accuracy, completeness, and regulatory compliance.
• Requested missing documents for internal and external members as needed.
• Prepared and record cancellation of deeds for paid loans from our servicing department.
• Prepared files and lend support to internal and external members in correcting closing documents and system discrepancies.
• Provided reports to management as needed.

• Assisted in managing and monitoring branch activity including teller transactions, loan volume, delinquency history, employee errors, and product penetration on ancillary products and cross sell activity, assist in the.
• Reviewed and evaluate daily accounts for possible errors, while ensuring that all administrative and management resolutions have a positive outcome.

• Expertly supervises day-to-day branch operations managing 8 employees.
• Responsibilities include: monitoring of teller lines controlling manpower improving flow of customers, manage cash volumes, debit, and credit transactions, preparation of monthly reports for compliance with corporate.
• Examined information brought to management attention about customers and employees to determine… Show more
• Examined information brought to management attention about customers and employees to determine the best resolution for the bank. Show less

• Assembled and reviewed documents, and alternative documentation for acceptability against loan conditions in accordance with HUD/VA instructions and publications.
• Reviewed and resolved document exceptions for compliance with CMMC Investor/Agency requirements.
• Issued proper disclosure as required by federal regulatory compliance.
• Organized the flow of information via telephone/email communication and written consultation between closing agents, attorneys, branches, underwriters… Show more
• Organized the flow of information via telephone/email communication and written consultation between closing agents, attorneys, branches, underwriters, as well as HUD/VA offices. Show less