Jackie Hernandez

Jackie Hernandez Email and Phone Number

Product Support Specialist and Administrative Assistant @ Pearson Global Education & Technology Group
toronto, canada
Jackie Hernandez's Location
Greater Phoenix Area, United States
Jackie Hernandez's Contact Details

Jackie Hernandez personal email

n/a
About Jackie Hernandez

Detail-oriented and highly organized Virtual Assistant with over 10 years of experience providing comprehensive administrative support to executives and teams in fast-paced environments. Proficient in managing calendars, coordinating meetings, and implementing efficient office systems and SOPs, to enhance productivity. Skilled in communication, project management, and the use of various digital tools, including Google Workspace, Microsoft Office Suite, and Trello. Comfortable with systems setup with software such as Dubsado, MarkUp, ClickUp, Toggl, LastPass, Canva, Slack, Zendesk, CRM's and more. Demonstrated ability to prioritize tasks effectively while maintaining attention to detail, ensuring deadlines are consistently met. Excellent interpersonal skills enable successful collaboration with team members and clients, delivering exceptional service and fostering positive relationships. A proactive problem-solver with a strong commitment to confidentiality and professionalism, dedicated to contributing to the overall success of the organization.Also open to freelance work or project based work.

Jackie Hernandez's Current Company Details
Pearson Global Education & Technology Group

Pearson Global Education & Technology Group

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Product Support Specialist and Administrative Assistant
toronto, canada
Employees:
154
Jackie Hernandez Work Experience Details
  • Pearson Global Education & Technology Group
    Ell Synchronous Scorer
    Pearson Global Education & Technology Group Mar 2021 - Present
    Chandler, Arizona, United States
    Scorer for English Language Learners within the state of Texas and Tennessee. Score writing papers between 2nd grade up through 12th grade. Field Testing future online prompts.
  • Dr. Melissa Dymond - Best Selling Author
    Beta Reader & First Line Editor
    Dr. Melissa Dymond - Best Selling Author Nov 2023 - Aug 2024
    Arizona, United States
    Analyze narrative structures, character development, and thematic elements to enhance the overall quality of manuscripts. Offer constructive criticism that is both encouraging and actionable, to ensure the author achieves their vision while adhering to industry standards.Use my strong command of grammar, punctuation, and style and a keen eye for detail that helps identify inconsistencies and improve clarity. Excellent communication skills help me facilitate effective collaboration with authors throughout the writing and revision process. An avid reader with a deep appreciation for storytelling and a commitment to helping writers craft compelling narratives that resonate with their audience.
  • Chandler Unified School District
    Substitute Teacher K12
    Chandler Unified School District Sep 2018 - May 2024
    Chandler, Arizona, United States
    Short term and long term teaching; grades Kindergarten through 12th. Attend meetings, incorporate new policies, collaborate with other teachers, meet students where they are in their learning, manage classrooms of up to 33 students. Teach and present engaging lessons and answer questions. Grade papers, check homework and moderate Google Classroom Chats for the classroom.
  • Ownerrez
    Customer Support And System Setup Specialist
    Ownerrez Feb 2021 - Jul 2021
    Seattle, Washington, United States
    Input clients' rental property information into the OwnerRez software, allowing them to fully integrate their vacation rentals with various Short Term Rental platforms.Problem solve questions and concerns via ZenDesk and Github. Actively involved in process improvement, customer retention and tech support.
  • Total Transit Inc
    Business Development Manager
    Total Transit Inc Feb 2012 - Dec 2013
    Mesa, Az
    -Direct line manage team of 15, in-direct line manage team of 615-Develop partnerships with local vendors and venues; negotiated terms of partnerships-Negotiate sponsorships and create new business development opportunities to increase product awareness-Responsible for $250,000 monthly marketing budget-Analyze $2M P&L statements-Drive B2B and B2C growth and capitalize on revenue potential
  • Wellsteps
    Regional Sales Manager- East Coast
    Wellsteps Jul 2009 - May 2012
    Mapleton, Ut
    -Call on CXO and key decision makers to solve pain-points through consultative sales approach-Provide evidence-based wellness programs providing ROI-Accountable for accurate, on-time reporting-Drove sales growth in east coast region using SalesForce-Manage current client accounts to maintain retention and referral opportunities-Responsible for the efficient allocation of technology, support and training resources to impact sales-Reports to COO and CEO on progress
  • Lifestart Wellness Network
    General Manager
    Lifestart Wellness Network Nov 2005 - Aug 2009
    Phoenix, Az
    -Boosted revenue by $74,000 in first 6 months through development of accounts receivable -Ensure high level of client satisfaction through management of requests, anticipating client needs and resolving criticisms-Enhanced customer experience through new program creation-Identified inefficiencies and made recommendations for improvements using customer relationship management-Used consultative selling through value-added propositions in order to increase membership base-Managed P&L statements-Implemented over 25 new programs to improve overall customer engagement

Jackie Hernandez Skills

Program And Account Management Upselling And Retention Employee Wellness Rfp Preparation Employee Engagement Program Participation Marketing Communications Microsoft Office Google Docs Oral Communications Lead Generation Team Leadership Team Oriented Wellness Corporate Wellness Wellness Programs Wellness Programming Wellness Initiatives Wellness Industry Health Women's Health Behavior Modification Behavior Change Sales Management Salesforce.com B2b B2c Account Management Group Fitness Wellness Coordinator Worksite Written Skills Mac Os X Facebook Linkedin Social Media Social Networking Fitness Corporations Marketing Healthcare Leadership Selling Recruiting Customer Satisfaction New Business Development Program Management Business Planning Contract Negotiation Budgets

Jackie Hernandez Education Details

Frequently Asked Questions about Jackie Hernandez

What company does Jackie Hernandez work for?

Jackie Hernandez works for Pearson Global Education & Technology Group

What is Jackie Hernandez's role at the current company?

Jackie Hernandez's current role is Product Support Specialist and Administrative Assistant.

What is Jackie Hernandez's email address?

Jackie Hernandez's email address is ja****@****mac.com

What schools did Jackie Hernandez attend?

Jackie Hernandez attended Arizona State University, University Of Wisconsin-Eau Claire.

What are some of Jackie Hernandez's interests?

Jackie Hernandez has interest in Children, Environment, Education, Human Rights, Health.

What skills is Jackie Hernandez known for?

Jackie Hernandez has skills like Program And Account Management, Upselling And Retention, Employee Wellness, Rfp Preparation, Employee Engagement, Program Participation, Marketing Communications, Microsoft Office, Google Docs, Oral Communications, Lead Generation, Team Leadership.

Who are Jackie Hernandez's colleagues?

Jackie Hernandez's colleagues are Edward Liirano, Gilberto Rocha Moura Junior, Victor S., Luyi Feng, David Scott Icttech Engtech Tmiet, 卢好雨, Theresa Timpanaro.

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    4 +140852XXXXX

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