Jackie Kincade Email & Phone Number

Coppell, Texas

Manage household of five.Budget creation and management.Manage household finances and bills.Scheduling, organization and caring for the household.

Coppell, Texas, United States

Responsibilities include creating age appropriate science lessons on a weekly basis. Building a STEAM program. Maintaining our preschools outdoor space. Creating invitations for creative and thoughtful play both inside and out. Ensuring students are exposed to a variety of sensory and motor experiences. Utilize local vegetation to create a living science lab for our students to explore daily on our playground. Our garden has been built and maintained by our young students to help instill a love and respect for the world around us.

Front line contact for new and existing clients.Manage and track company finances.Document company policy and procedure.

Dg Irving

Administrate database consisting of over 5000 Video, 3000 Radio stations, and 400+ employees via GUI adhering to SOX guidelinesResponsible for implementation, testing, and maintenance of International Fleet of 200 BroadcastersResponsible for software verification testing in UAT and Production environment; including creation of test plans and managing team members through testing and releaseTroubleshoot issues in a production environment, escalating as needed working with multiple teams towards resolutionManage multiple projects at a time and successfully meet project deadlines in a fast paced environmentDocument department standard operating procedures; train existing staff as necessary

Dallas, Texas

Manage day to day needs of 50+ clients; handling three of the five largest accounts for the South regionCommunicate with clients in regards to orders place; providing delivery confirmations, proof of delivery, invoices, and other pertinent informationPlacement, coordination, monitoring, and tracking of interfactility production orders placed through multiple offices Review, resolve, and track order entry and delivery related issues Document and implement procedural changes within the departmentMentor new and existing staff and clients on proprietary software applications

Irving, Texas

Manage 10 to 15 Customer Service, Technical Support, and Operations Administrator staff members over various shiftsTrack and resolve issues with delivery systems, internal applications, and internal and external client concernsEvaluate, document, and implement procedure changes with all department management teamsTrain operations staff on existing and newly implemented procedures for proprietary software applicationsAdminister regular statistical reports to executive management for financial statements

Coppell, Texas

Provide emergency dispatch and communication services for various customers across the United States and CanadaLead team of three to four individuals, providing call feedback to employees and reports to management Create and maintain inventory procedures for Kings III productsCreate, implement, and maintain safety plans and procedures for all locations and staff across the country in adherence to OSHA guidelines

Dallas, Texas

Daycare teacher to assist with 2-12 year olds as needed.Prepare, serve and clean up lunch for 30-50 children daily.Oversee and manage “nap time” for 30-40 children aged 2-5. Responsible for cleanliness of 5 bathrooms. Assist with scheduling of daily activities.

Carrollton, Texas

Technical support of Microsoft Windows 95, 98, ME, NT, 2000, XP, various software applications, and Dell branded hardware and softwareResponsible for training 200+ customer service agents in phone etiquette, hardware, software, and customer service solutionsResponsible for training and evaluating new trainers, newly hired customer service agents, and technical support agents during startup of new site in Silver City, New MexicoLeadership and supervision of 30-50 employees; answer mentor and escalation line for 20 – 30 hours per weekConduct meetings providing feedback and technical assistance to team members

In Progress, Elementary Education And Teaching, Senior

Currently working towards completing the BAAS program at UNT. Planning to complete a teaching certificate program immediately.

Associate Of Arts And Sciences - Aas, Elementary Education And Teaching, Graduated

Activities and Societies: Member of Phi Theta Kappa

Education record

Education record

Activities and Societies: Student Ambassador for SEU. Participated in multiple volunteer programs through the school with local Austin.

In Progress, Education, Junior