Jackie Koerner Email & Phone Number

St. Louis, Mo, Us

Encourage diverse participation within communities during discussions.Deliver timely and clear communication to enhance discussion capabilities. Actively listen to community members and work to understand their concerns. Outreach to underrepresented communities to participate in the future of free knowledge.

*Wrote and submitted grant applications for large-scale grounded theory action research studies for online communities and received scholarships to present on my work in Chicago, Columbus, Ohio, New York, San Francisco, Washington, D.C., Cape Town, South Africa, Montréal, Quebec, and Stockholm, Sweden.*Traveled to higher education institutions to provide feedback on what they could do to better support students with disabilities and veterans on their campuses.*Facilitated sessions at brown bag speaker series at 5 local higher education institutions about engaging with underserved student populations.*Marketed my work using websites in WordPress, complete with plugins and CSS customization.*Counseled and mentored students undertaking the college application, admission, and decision processes.

*Developed an international survey and semi-structured interviews to assess community health needs in the Wikipedia communities.*Wrote and compiled 13 structural, procedural, and policy recommendations for the Wikipedia Board of Trustees to implement worldwide, including recommending e-learning modules and online learning materials to support the diverse global community of stakeholders.*Represented the Community Health Working Group in Berlin, Germany, Stockholm, Sweden, and Amman, Jordan.*Facilitated international video conferences to discuss collaborative solutions to community health needs using Google Meet, Google Hangouts, Zoom, FaceTime, and Jitsi.*Employed my facilitation and active listening skills to develop the scope and trajectory for an international group of 12 consultants assigned to the Community Health Working Group.*Summary of technology used: Google Docs, Drive, Forms, Hangout, Meet, Scholar, Slides, Sheets; Scrivener, DOAJ, Asana, Slack, Trello, Wikipedia, Wikitext.

San Francisco Bay Area

*Created content which increased page views by over 13 million.*Leveraged subject-matter expertise to add 30,953 words and 431 references to Wikipedia.*Created an article that inspired an episode of the television show “Drunk History.”*Connected with the Smithsonian museums and prominent figures from the Civil Rights Movement to collect historical multimedia content.*Utilized academic and non-academic database searches including DOAJ, EBSCO, Google Scholar, JSTOR, and ProQuest for literature review and article preparation.*Summary of technology used: FaceTime, Google Docs, Drive, Hangout, Meet, Sheets, Slides; Keynote, Pages, Scrivener, Wikipedia, Wikitext, WordPress, and various research databases (EBSCOhost, JSTOR, DOAJ).

Greater St. Louis Area

*Completed fact-finding on the No Child Left Behind waiver for the State of Kansas.*Produced a qualitative dissertation, complete with literature review, semi-structured interviews, audio transcription, data coding, analysis, and composition, titled “A Phenomenological Study of the *Experiences of Students with Disabilities During Higher Education.”*Developed qualitative research studies examining the experiences of minority groups on campus including military veterans and international students.*Served as the graduate student ombudsman and created a writing center to more adequately address the needs of international graduate students.*Provided methodological consultation for graduate students before submitting research studies to the institutional review board for approval.Redesigned the College of Education website using Ingenuix and modified templates with CSS and HTML.*Summary of technology used: Blackboard, Google Docs, Drive, Hangout, Meet, Sheets, Slides; Microsoft Excel, OneNote, PowerPoint, and Word; Dedoose, ExpressScribe, Keynote, Numbers, Pages, PeopleSoft, Scrivener, and various academic research databases (EBSCOhost, JSTOR, GoogleScholar).

*Each fall semester∂ taught 30 incoming freshmen in an introduction to college course titled University 101.*Addressed and discussed challenging social issues such as sexual communication, drug and alcohol use, racism, and sexual assault in the course curriculum.*Taught time management, study skills, and career exploration.*Mentored the students during their first semester away from home and provided support services as needed.*Summary of technology used: Blackboard, Google Docs, Forms, Sheets, Microsoft Excel, PowerPoint, Word, mail merges.

Greater St. Louis Area

*Annually counseled 1000 law students regarding financial aid and financial planning and provided 350 exit interviews for students to prepare them for addressing their six-figure student loan debt.*Developed financial planning seminars for graduate students to better address their understanding of student loans, debt, and cash management.*Designed a scholarship database to help students look for grants and scholarships outside of student loan funding.*Managed the financial aid website using DreamWeaver, Ingeniux, and Google Analytics and my knowledge of HTML.*Supervised student workers in the office of enrollment management.*Summary of technology used: Banner, PeopleSoft, Google Analytics, Docs, Forms, Sheets, Microsoft Access, Excel, PowerPoint, Word, mail merges, Ingeniux, DreamWeaver, HTML, Adobe Captivate.

Greater St. Louis Area

*Launched a non-profit pet rescue, solely wrote and successfully submitted the business incorporation documents, articles of incorporation, code of conduct, and 501(c)(3) non-profit application with the IRS.*Planned single-night fundraisers with a budget of $1500 and each yielding donations of $10,000-$20,000 and wrote successful grant applications to large corporations including Nestle Purina, Petsmart Charities, the Petco Foundation, and Petfinder.*Structured the six-figure annual operating budget to sustainably grow impact area resulting in a three-county reduction of euthanasia of pets in animal control facilities from 90% to 10% by year 3.*Negotiated contracts with suppliers, service providers, and caregivers to keep costs low while maintaining quality.*Advocated and testified in the State of Missouri House regarding animal care and disease prevention laws and regulations.*Supervised a staff of 100 volunteers and grew leadership from the volunteer community.*Summary of technology used: Google Docs, Drive, Hangout, Meet, Sheets, Slides; Microsoft Excel, Word, and mail merges; MailChimp, PayPal, Square, WooCommerce, WordPress, Slack, ShelterNet, and social media accounts on Facebook, Instagram, and Twitter.

Phd, Higher Education And Qualitative Research

Dissertation: An exploration of the lived experiences of college students with disabilities. The purpose of this qualitative study is.

Master Of Arts, Higher Education And Learning Theory

Bachelor Of Science, Foreign Languages And Literature (German)