Jackie Mancari Email & Phone Number

Wilmington, Delaware, United States

Wilmington, De, United States

Wilmington, Delaware

Maintain guest satisfaction throughout their entire experience. Training of new staff members in all aspects of service and brand representation. Complete menu knowledge including – recipes, origins of cuisine, pairing suggestions, etc. Assisting with training of staff regarding wine knowledge and accurate pairing for guests.

Centreville, Delaware

In depth knowledge of all wine producing regions of the world and their specific varietals, regions and flavor characteristics. Ability to navigate and locate vintages, styles, regions and producers within a 3,000-bottle stocked retail location. Interpreting customer’s descriptors into varied options for potential purchases. Leading discussions and instructing during Delaware Wine School classes (research, pouring, fielding questions). Sorting and stocking shipments of up to 50 cases of wine at a time

Wilmington, Delaware

Responsible for relations with vendors for largescale charitable events. Correspondent to the Board of Health regarding permits and temporary vendor certificates. Coordination of over 15 vendor stations during 500 plus person event. Continuous fundraising and raising of awareness for the foundation.

Wilmington, Delaware

In depth knowledge of bar menu including memorization of wine and liquor list, understanding of process, ingredients and origins of every beer. Ability to handle multiple customers and drink orders on command. As a closer, responsible for ensuring that every server on staff has correctly completed their side-work and cleaned their section properly. As a trainer,responsible for teaching and helping new servers understand their role in the restaurant. As well as reviewing their performance for management.

Landenberg, Pennsylvania

Knowledge of all wines produced by the vineyard. Understanding of local terroir in comparison to other wine producing regions. Ability to guide customers towards styles and varietals based on their individual palette preferences. Pairing wine and food. Proper service and pouring etiquette as described by The Court of Master Sommeliers.

Intermediate Level 2, Wset Certification, With Merit

Professional Certification, Vinification

International Business, International Business

Study abroad program

International Business, Language & Culture, International/Global Studies

Activities and Societies: Student Government, Volleyball