Jackie Hunt, M.Ed. Email & Phone Number

Jackie Hunt, M.Ed. is a Senior Manager, Customer Experience Operations at Veradigm®. They possess expertise in training, leadership, instructional design, program management, project management and 18 more skills. Colleagues describe them as "I had the pleasure of working with Jackie as our first US based Customer Success Manager at Elucidat, and saw her be promoted to Head of Customer Success. We also shared some line management responsibilities in this time, and had a close working relationship due to this. Jackie was an excellent colleague, helping develop our US team, and supporting customers across the US, UK and ROW. She developed strong relationships and partnerships with her customers, and had a great focus on strategy - ensuring we were planning for their future success, not just immediate quick wins. Jackie was also well-liked, bringing a great energy to the CS department. This was especially noticeable as our time working together was heavily influenced by the COVID-19 pandemic, when we were all adjusting to new working patterns - despite working virtually 99% of the time we had a great working relationship, and I would be pleased to work with her again in the future." and "I worked closely with Jackie for several years, she was an exceptional colleague. Her commitment to making our customers successful was exemplary, always focused on what would make them successful and drive value for their organisation. She has a natural ability to forge strong relationships, which is why she is so successful in her customer acquisition & retention efforts. Her level of customer engagement was just brilliant and our customers simply loved working with her too. Jackie helped to guide and develop our Customer Success Management and Account Management functions in the US, our largest growing market. Ensuring revenue growth in line with Net & Gross Revenue Retention targets for the region, with responsibility for cross and upsell. Her love of data helped us to make informed and data-led decisions to best support the team and the company's growth. One of Jackie’s main strengths is her cross-team collaboration and drive to continually improve how we worked. Whether it was devising and implementing cross-team growth strategies or operationalising our processes and CS operations, her commitment to enabling the team and our customers was second to none. I, and everyone else in the organisation, enjoyed working with Jackie; and I'd work with her again in a heartbeat."

Listed skills include Training, Leadership, Instructional Design, Program Management, and 19 others.