Jaclyn Craig

Jaclyn Craig Email and Phone Number

Insurance Operations Manager @ Four Oak Financial
Chicago, IL, US
Jaclyn Craig's Location
Greater Chicago Area, United States
About Jaclyn Craig

A motivated and detail-oriented Professional with demonstrated experience in account management, Solutions Consulting, customer service, sales support, conflict resolution, product lifecycle management, direct mail campaigns, maintaining compliance, and implementing new business strategies. Leverages strong interpersonal and organizational skills, and excellent project management skills to serve as liaison between internal and external teams to deliver expected results.

Jaclyn Craig's Current Company Details
Four Oak Financial

Four Oak Financial

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Insurance Operations Manager
Chicago, IL, US
Jaclyn Craig Work Experience Details
  • Four Oak Financial
    Insurance Operations Manager
    Four Oak Financial
    Chicago, Il, Us
  • Four Oak Financial
    Insurance Operations Manager
    Four Oak Financial Sep 2024 - Present
    Oak Brook, Illinois, United States
  • Four Oak Financial
    Insurance Operations Coordinator
    Four Oak Financial Jun 2024 - Sep 2024
    Oak Brook, Illinois, United States
    Four Oak Financial is an affiliate of Northwestern Mutual and a boutique, highly specialized, wealth advisory firm aimed to help our clients live their lives differently.
  • Northwestern Mutual
    Insurance Operations Coordinator
    Northwestern Mutual Apr 2024 - Present
    Oakbrook Terrace, Illinois, United States
  • Transunion
    Advisor, Project Management
    Transunion Feb 2015 - Feb 2024
    Chicago, Illinois, United States
    *Brought in to lead end-to-end project management on multi-million dollar accounts, overseeing solution implementation from concept to delivery.* Increased speed to market on implementing solutions by an average of ~20%.* Boosted customer success rates through the development of flexible and adaptable solutions tailored to diverse client needs.* Executed complex solution implementations within aggressive timelines, consistently meeting or exceeding project… Show more *Brought in to lead end-to-end project management on multi-million dollar accounts, overseeing solution implementation from concept to delivery.* Increased speed to market on implementing solutions by an average of ~20%.* Boosted customer success rates through the development of flexible and adaptable solutions tailored to diverse client needs.* Executed complex solution implementations within aggressive timelines, consistently meeting or exceeding project deadlines.* Assisted sales in facilitating a solution's development lifecycle; Tracked and oversaw all major aspects of client project plans.* Partnered with key stakeholder to identify business requirements involving design specifications for analytical, technical, legal and compliance reviews.* Engaged customers in identifying product solutions, specification requirements and implementation timelines.* Acted as liaison between customer and internal business units to ensure cross-functional collaboration throughout project lifecycle.* Collaborated with project teams to ensure timely and successful execution of client solutions.* Served as liaison between external and internal cross functional teams to ensure collaboration and alignment to meet customer expectations.* Initiated engagement across all business units to identify and track a solutions roadmap to enhance overall speed to market.* Created and managed project plans tracking tasks, resources, dependencies, and timelines across all cross functional teams. Show less
  • Transunion
    Account Manager
    Transunion 2005 - Feb 2015
    * Established strong relationships with key accounts to understand promotional campaign needs.* Worked with both sales and client to identify new opportunities.* Provided high level of service by acting as liaison between sales, production, and client.* Delivered increased speed to market by bridging the gap between sales, production, and clients.* Ensured both new and existing customers were compliant with legal department and FCRA.
  • Transunion
    Account Specialist
    Transunion 2004 - 2005
  • Transunion
    Senior Inside Sales Representative
    Transunion 2003 - 2004
    Chicago, Illinois, United States
  • Transunion
    Inside Sales Representative
    Transunion 2002 - 2003
    Chicago, Illinois, United States
  • Transunion
    Sr. Customer Support Analyst
    Transunion Jun 1999 - 2002
  • The Coca-Cola Company
    Marketing Assistant
    The Coca-Cola Company 1997 - 1999
    Alsip, Illinois, United States

Jaclyn Craig Education Details

Frequently Asked Questions about Jaclyn Craig

What company does Jaclyn Craig work for?

Jaclyn Craig works for Four Oak Financial

What is Jaclyn Craig's role at the current company?

Jaclyn Craig's current role is Insurance Operations Manager.

What schools did Jaclyn Craig attend?

Jaclyn Craig attended Northern Illinois University.

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