Jackie Steele Email & Phone Number

Minneapolis, Mn, Us

Santa Fe, New Mexico, United States

Supporting New Mexico's State Budget Division, which oversees and administers the state budget and provides high quality, timely and easy to understand analysis and recommendations for agency budgets, legislation, and performance issues. The division also prepares and presents the Governor’s annual budget recommendation to the New Mexico Legislature, as well as monitors and oversees expenditures by state agencies during the fiscal year.

San Francisco Bay Area

Owner of retail solutions for store employee-facing digital tools including omnichannel capabilities as part of the Global Direct-to-Consumer Retail IT team• Identified and tracked key performance indicators (KPIs) for various retail applications used by store associates to drive initiatives which increased usage by more than 20%• Creation of reports and dashboards for the omnichannel ordering system around KPIs, conversion funnels, user behaviors, and volume trends to understand profitability and improvement opportunities• Aggregation and sanitization of consumer data across retail, ecommerce, and loyalty platforms to create an improved and consistent omnichannel experience for the consumer• Created intake process to streamline requirement funnels and ensure the ideas and pain points of end users were heard and captured to inform key product decisions and roadmap planning• Collaborated with cross-functional teams and gathered customer feedback to derive meaningful requirements and create intentional product roadmaps• Conducted industry research to stay ahead of market trends and identify new opportunities for growth• Established and maintained relationships with engineers, store employees, stakeholders, and vendors to ensure high-quality product design and development

San Francisco Bay Area

One of 60 students out of 400+ applicants selected to participate in a machine learning bootcamp and successfully completed immersive training in Python, data science, and machine learning• Logged over 500 hours of intensive coding in Python to clean data, conduct Exploratory Data Analysis (EDA), create visualizations, build machine learning models, and engineer features• Utilized a multitude of frameworks including NumPy, Pandas, Scikit-learn, Matplotlib, Seaborn• Developed dozens of machine learning models in Python including Linear Regression, Logistic Regression, Random Forests, Gradient Boosting Machines, and Neural Networks• Created a series of forecasting models which predict key store metrics, such as revenue, with 86% accuracy as part of a Real Estate project to determine profitability of potential locations to open new Levi’s stores

San Francisco Bay Area

Improved the in-store and omnichannel experiences for store associates and consumers by delivering solutions across the retail landscape as part of the Global Direct-to-Consumer Retail IT team in the Commercial Digital Technology organization• Prevented delays in order fulfillment by establishing a reconciliation process and reporting dashboard for a group of critical ordering systems used by retail store associates• Improved issue resolution timeframes and efficiency of store operations by streamlining the incident reporting process through renaming ticket categories to align with the associate experience and reducing the quantity of categories to choose from• Conducted market research on various retail products and facilitated discovery sessions with potential vendors to further explore solution offerings and stay current with industry trends• Collaborated with business partners and cross-commit teams to facilitate business requirements definition, integration specifications, and other technical requirements elicitation• Created documentation for the numerous technical components that make up the complex retail architecture to increase knowledge sharing and collaboration across teams• Lead the transition to utilizing Jira and Confluence as primary project tools on team to increase team velocity and transparency to stakeholders• Improved employee and contractor engagement by implementing an effective ‘All Hands’ team meeting series

Minneapolis, Minnesota

Owned the end-to-end experience as well as the product roadmap for a complex web application used by the Service and Operations teams to manage the estate settlement process for deceased clients• Worked with users and stakeholders to define a clear roadmap so that the scope and sequence of the product backlog maximized value and was efficiently worked by developers• Observed users in the application to more clearly understand how they engaged with it and to ensure our roadmap aligned with their needs• Conducted weekly playback sessions that ensured the engineering team fully understood the user stories so that we remained efficient in bringing meaningful enhancements to market• Worked closely with the engineering team to ensure the application was built in such a way that it could meet current and future needs• Developed KPIs to measure success metrics and set goals that aligned with the product roadmap• Introduced agile concepts and practices to the team• Identified an inefficiency in the document routing logic that was costing the company hundreds of thousands of dollars a year in fines; designed and led the implementation of the solution

Minneapolis, Minnesota

Minneapolis, Minnesota

Led process improvement initiatives across the Service and Operations teams from inception to implementation

Minneapolis, Minnesota

Minneapolis, Minnesota

Minneapolis, Minnesota

Hudson, Wisconsin, United States