Jacqueline Lopez Email & Phone Number

Miami/Fort Lauderdale Area

• Boost brand visibility & customer engagement by developing targeted social media strategies & dynamic content creation across multiple platforms.• Launch successful digital marketing campaigns that achieve goals for increased event attendance & website traffic.• Manage a team of social media specialists, ensuring optimal productivity & consistent messaging for impactful campaigns.• Analyze performance metrics to assess the effectiveness of social media efforts & adjusting strategies as needed.• Mentor junior staff members in best practices for creating engaging content tailored to specific platform algorithms & target audience preferences.• Streamlined internal communication processes within the team, resulting in more efficient project management & improved collaboration.

Miami/Fort Lauderdale Area

Producer of the Annual Miami International Fitness Expo• Boost brand visibility by developing & implementing targeted social media strategies across all platforms.• Enhance customer engagement through consistent & creative content creation.• Manage a team of social media specialists, ensuring optimal collaboration & productivity.

Miami/Fort Lauderdale Area

Fort Lauderdale, Florida

• With an active caseload of approximately 75, I drafted legal documents on behalf of attorneys & advocates that included: appellate briefs, on-the-record requests for expedited decision, & case summaries for claims with a hearing date certain.• Assessed the viability of cases by conducting thorough reviews & giving directives for proper case development.• Reviewed medical records & other documents for submission as evidence.• Assisted coworkers regarding case direction & information to clients.• Provided Spanish translation for clients & documents.

Miami/Fort Lauderdale Area

Tampa, Florida

• Enhanced customer satisfaction & built loyalty by promptly addressing billing inquiries & resolving disputes in Spanish.• Demonstrated my best judgment in the disbursement of monetary adjustments & credits.• Trained junior call center agents, helped them identify strengths & developmental needs & took action on developmental plans.

Brandon, Florida

While studying full time at the University of South Florida, I worked as a litigation paralegal performing the following duties:• Enhanced attorney preparation for trial by obtaining necessary discovery from clients & performing legal research using WestLaw & LexisNexis.• Drafted memoranda including pleadings & motions. Filed them with the clerk of the court.• Increased case efficiency by streamlining document management and organization processes.• Facilitated timely resolution of cases through effective communication with opposing counsel and court personnel.• Maintained client satisfaction by providing regular updates on case progress and addressing concerns promptly.

Tampa, Florida

While studying full time at the University of South Florida, I worked as a legal secretary performing the following duties: • Managed multiple high-priority tasks simultaneously, meeting all deadlines while maintaining a high level of accuracy.• Served as liaison between attorney & client while providing Spanish translation during client meetings.• Aided in the development of personal injury claims including speaking with adjusters.• Maintained strict confidentiality of sensitive information to protect client privacy and uphold professional ethics.• Developed strong relationships with court personnel to ensure smooth filing processes and adherence to regulations.

Brandon, Florida

• Managed daily operations, ensuring timely completion of tasks & maintaining a well-organized work environment.• Performed various clerical duties to harmonize office work-flow, increase productivity, & improve communication.• Streamlined office procedures by implementing efficient filing systems & managing schedules.• Enhanced team productivity with strong leadership, training, & support for all staff members.• Maintained bookkeeping & financial responsibilities such as accounts payable, accounts receivable, & payroll.

Brandon, Florida

Performed various clerical duties to harmonize office work-flow, increase productivity, and improve communication.