Jacqueline Lopez Email & Phone Number

Miami/Fort Lauderdale Area

• Boost brand visibility & customer engagement by developing targeted social media strategies & dynamic content creation across multiple platforms.
• Launch successful digital marketing campaigns that achieve goals for increased event attendance & website traffic.
• Manage a team of social media specialists, ensuring optimal productivity & consistent messaging for impactful campaigns.
• Analyze performance metrics to assess the effectiveness of social media efforts & adjusting strategies as needed.
• Mentor junior staff members in best practices for creating engaging content tailored to specific platform algorithms & target audience preferences.
• Streamlined internal communication processes within the team, resulting in more efficient project management & improved collaboration.

Miami/Fort Lauderdale Area

• Producer of the Annual Miami International Fitness Expo
• Boost brand visibility by developing & implementing targeted social media strategies across all platforms.
• Enhance customer engagement through consistent & creative content creation.
• Manage a team of social media specialists, ensuring optimal collaboration & productivity.

Miami/Fort Lauderdale Area

Fort Lauderdale, Florida

• With an active caseload of approximately 75, I drafted legal documents on behalf of attorneys & advocates that included: appellate briefs, on-the-record requests for expedited decision, & case summaries for claims with.
• Assessed the viability of cases by conducting thorough reviews & giving directives for proper case development.
• Reviewed medical records & other documents for submission as evidence.
• Assisted coworkers regarding case direction & information to clients.
• Provided Spanish translation for clients & documents.

Miami/Fort Lauderdale Area

Tampa, Florida

• Enhanced customer satisfaction & built loyalty by promptly addressing billing inquiries & resolving disputes in Spanish.
• Demonstrated my best judgment in the disbursement of monetary adjustments & credits.
• Trained junior call center agents, helped them identify strengths & developmental needs & took action on developmental plans.

Brandon, Florida

• While studying full time at the University of South Florida, I worked as a litigation paralegal performing the following duties:
• Enhanced attorney preparation for trial by obtaining necessary discovery from clients & performing legal research using WestLaw & LexisNexis.
• Drafted memoranda including pleadings & motions. Filed them with the clerk of the court.
• Increased case efficiency by streamlining document management and organization processes.
• Facilitated timely resolution of cases through effective communication with opposing counsel and court personnel.
• Maintained client satisfaction by providing regular updates on case progress and addressing concerns promptly.

Tampa, Florida

• While studying full time at the University of South Florida, I worked as a legal secretary performing the following duties:
• Managed multiple high-priority tasks simultaneously, meeting all deadlines while maintaining a high level of accuracy.
• Served as liaison between attorney & client while providing Spanish translation during client meetings.
• Aided in the development of personal injury claims including speaking with adjusters.
• Maintained strict confidentiality of sensitive information to protect client privacy and uphold professional ethics.
• Developed strong relationships with court personnel to ensure smooth filing processes and adherence to regulations.

Brandon, Florida

• Managed daily operations, ensuring timely completion of tasks & maintaining a well-organized work environment.
• Performed various clerical duties to harmonize office work-flow, increase productivity, & improve communication.
• Streamlined office procedures by implementing efficient filing systems & managing schedules.
• Enhanced team productivity with strong leadership, training, & support for all staff members.
• Maintained bookkeeping & financial responsibilities such as accounts payable, accounts receivable, & payroll.

Brandon, Florida

Performed various clerical duties to harmonize office work-flow, increase productivity, and improve communication.