Jackie Regula Email & Phone Number

Execute sales on marketplace websites. • Market research, product identification, attention to details, photography, pricing, packaging and shipping duties.• Record keeping of inventory and all sales transactions using Excel.• Five-star customer reviews.

Greater Chicago Area

Develop insurance products for Professional & Management Liability

Rolling Meadows, Il

• Six years of management experience of as many as six direct reports.• Supervised, coached and developed staff on processing all system mid-term policy change transaction processing and data table product maintenance for all lines of business.• Train / Mentor staff and internal department units.• Performance review management, hiring, and promoting staff.• Improved internal processing procedures which increased proficiency, reduced costs, and increased customer satisfaction.• Developed Insurance Products for Professional & Management Liability (e. g., Directors & Officers, Employment Practices, Lawyers, Accountants, Fiduciary), including drafting policies, endorsements and coverage enhancements and risk assessment• Implemented changes in forms to comply with laws and regulations in the various states.• Collaborated with other functional groups within company (including legal, IT, actuarial, underwriting and operations), to clearly define specifications for new insurance products, insurance product maintenance in an efficient and timely manner.• Provided internal Compliance Department with form and rate filings with state Insurance Departments.• Observantly detected, researched and investigated system issues and wrote detailed recommendations for change processes. Tested system changes for accuracy prior to release.• Diligently sought means to improve business processes.• Ensure business system and processing complies with regulatory compliance requirements.• Converted over 10,000 policyholder documents into Rich Text Format. Created over 2000 interactive pdf proposal form applications.• Heavily involved in multiple aspects of replacing internal processing system including translating information, processes and data conversion guidance to IT developers.• Performed system/user testing; analyzed and validated testing results.• Maintained forms data table for all products (including endorsement rtf programming, interactive proposal forms/applications)

Rolling Meadows, Il

UnderwritingEvaluated risk characteristics for Lawyers Professional Liability Insurance.• Supported the achievement of established department goals related to profit, growth, customer service and producer relations.• Evaluated risk characteristics to determine potential business opportunities in accordance with guidelines and philosophy.• Developed and maintained assigned brokerage relationships.• Managed the expectations of communicated and negotiated underwriting decisions, requirements, and philosophies to brokerage community.Regulatory ComplianceRegulatory Compliance in addition to Underwriting role.• Prepared filing submissions to comply with state requirements for rate, rule and form filings.• Communicated with IT regarding programming changes necessary for updating systems to comply with filed program changes and state insurance statutes and regulations.• Worked with underwriting units regarding filing and implementing underwriting guidelines to comply with state requirements and encourage achievement of underwriting profit.• Liaison between company and state insurance departments related to rate, rule, and form filings resulting in approval of desired changes.• Researched and analyzed state regulations, statutes, and case law to ensure compliance within state and company guidelines.