Jackie Romano Email & Phone Number

Oceanside, New York, United States

Identified market gaps, trends, and feature ideas through comparative analysis research, site mapping, and creating user personas.Independently recruited 30+ research participants from emails and social media posts.Crafted guides for survey and interview questions to discover user pain points, goals, and journey.Organized and analyzed patterns in data for opportunities to fulfill user needs.Adjusted copy and app design according to usability test results for optimal user flow and accessibility.

Jamaica, Queens

Communicates with campus librarian and co-founder to organize meetings and schedule book-pick ups.Spreads awarness via scholarly connections and key media placement.Collaborated weekly with university librarian and co-founder to meet club objectives and organize materials. Strategically sent out informational emails to over twenty members. Researched reading options, being mindful of topics included and accessibility. Conducted fun and meaningful discussions on the material.

Oceanside, New York

Simultaneously communicated with coworkers and performed inventory return to keep sales floor functional and presentable. Greeted and directed customers to items, informed them of sales to cultivate an enjoyable shopping experience. Managed monetary exchanges on cash register.

Jamaica, Queens

• Managed team of 46 athletes daily during practice and during out of state meets at OH, NC, NJ, etc.• Coordinated and delegated tasks with coaching staff to ensure events ran smoothly.• Organized a system to easily access recorded videos of events for athletes to see their form.

Received feedback, brainstormed and pitched ideas with peers and clients.Assisted in prioritizing, planning and delivering promotional content on schedule to meet deadlines.Aided team with research to define key brand messages and discover market gaps for content.Increased consumer engagement through engaging, story-driven copy and graphics.Edited copy to follow clients’ style guides across various mediums.

St. John’S University

Helped formulate interview and survey questions with classmates for 30+ research participants.Analyzed and interpreted data to recognise patterns, pain points and goals of participants.Applied and provided feedback on class paper to fit writing guidelines and optimize keywords.Designed presentation poster with graphics and copy tailored for easy comprehension and engagement. Presented data with peers at the Student Research Conference using story-telling techniques to resonate with the audience.

English, Graphic Design

Copywriting

Editing

-Evaluated and provided feedback on a manuscript with organized, detailed notes. -Communicated creative solutions for problems.

User Experience Nanodegree, Pass

An online course for user experience research and app design. -Researched, interviewed potential users and conducted a survey -Completed.