Increase sales by exemplary customer service. Responsible for appraisals and jewelry insurance reports for items purchased. Handle a variety of customer owned merchandise for reworks and custom designs. Work with vendors on special orders for customers. Maintain friendly professional relationship with customers, co workers and vendors. 100% commission based sales position.

Served as primary contact for assigned National Account clients. Built and developed deep and functional relationships with assigned client base. Identified, managed and secured new sales revenue opportunities within client portfolio. Managed sales process from opportunity identification through close and ultimately implementation.• Achieved 113% of portfolio revenue growth, 100% of customer retention with zero compression during contract renewals.• Generate new product sales within customer base by using consultative selling skills and presenting products to customers that fit needs. • Implemented core products sold within 6 months of customer signing, ensuring timely billing to Customer. • Partnered with Global Product Management and colleagues, delivering industry's best solution offerings that accelerate innovation, including UCommerce, EMV and Mobile.

Functioned as trusted advisor, consultant and product industry expert to internal and external customers. Responsible for overall growth of First Data’s eCommerce / Card Not Present (CNP) products and services within current customer base; as well as prospecting for new business opportunities.• Maintained 3x Opportunity Pipeline, meeting sales quotas and objectives.• Generated pipeline/Opportunity leads by working with internal National Relationship Managers, reaching out to an industry relationship for potential introduction, calling directly into the Company. • Supported First Data's ecommerce / CNP Product Suite - Payment Gateway Engine, Front-end and Back-end processing, Global Merchant Acquiring (GMA), Global Electronic Pricing (GEP), Dynamic Currency Conversion (DCC), with high understanding of other First Data products - PIN Debit, TransArmor (First Data's Tokenization product).

Leveraged industry knowledge and relationships within payment industry to provide FNTS with brand recognition within payment industry. Prospected and signed new customers to establish and build payment vertical within FNTS.• Identified business opportunities by meeting with ISOs, merchants / retailers, payment integrators, and payment gateways, partners, researching and analyzing sales options.• Sold products and services by establishing contact and developing relationships with prospects, recommending solutions.• Maintained quality service by establishing and enforcing organizational standards that were critical to payment industry.

Directed sales of e-commerce on-line payment processing and fraud prevention solutions for financial institutions, independent sales organizations (ISOs) and enterprise retail merchants.

•Selling e-commerce on-line payment processing software to financial institutions and independent sales organizations (ISOs) and enterprise retail merchants.

•Selling software and Internet payment strategies and solutions to financial institutions and Independent Sales Organizations offering payment gateway services to merchants/retailers.

Held various positions during tenure at FDR.1995- 1997 First Data Merchant Services, Omaha, NEDirector, Merchant Services Project Management1992- 1995 First Data Corporation, Omaha, NESales Manager1986-1992 First Data Corporation, Omaha, NESales Support Coordinator