Jackie O'Brien

Jackie O'Brien Email and Phone Number

Experience2Inspire @ EXPERIENCE2INSPIRE LIMITED
Jackie O'Brien's Location
Greater Derby Area, United Kingdom
Jackie O'Brien's Contact Details

Jackie O'Brien work email

Jackie O'Brien personal email

n/a

Jackie O'Brien phone numbers

About Jackie O'Brien

I have over 30 years experience focusing on people development and over 20 years as a senior leader. With extensive experience in Leadership, Learning and Development, Equality & Diversity, Commercial Operations and Customer Service, across many sectors. I have developed particular expertise in equalities including: policy development, training, and the implementation of equalities practices into the work place. I am a Co-Director of Experience2Inspire (with Philip O'Brien) - a service consultancy and have joined the Link Support Services team (MD David McGrath) delivering a range of support programmes for elected members for Councils across the UK.

Jackie O'Brien's Current Company Details
EXPERIENCE2INSPIRE LIMITED

Experience2Inspire Limited

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Experience2Inspire
Jackie O'Brien Work Experience Details
  • Experience2Inspire Limited
    Director
    Experience2Inspire Limited Apr 2015 - Present
    Derby, United Kingdom
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  • Finning Uk & Ireland
    Head Of Learning And Development
    Finning Uk & Ireland Feb 2012 - Apr 2018
    Cannock
    Leading the training and development teams, ensuring company training programs provide employees with the capabilities to deliver outstanding service to customers.Leading the Apprenticeship Academy - overall responsibility for service, staff and apprentice training.Leading Customer Operator training
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  • Goskills & People 1St
    Commercial Director
    Goskills & People 1St May 2010 - Nov 2011
    Reporting directly to the CEO, responsible for Employer Engagement team across the UK, including the three devolved Administrations, delivering strategies set by employers and the government skills agenda. Responsibility for New Business Development, Corporate Affairs, Marketing and Communications.
  • East Midlands Trains
    Head Of Training And Development
    East Midlands Trains Feb 2006 - Apr 2010
    Responsible for leading training teams in the design, delivery and evaluation of all management, customer service, attitudinal, operational and competency training across the business. Procured, planned and managed all externally provided development throughout the company.
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  • Midland Mainline
    Head Of Customer Service Academy
    Midland Mainline May 2001 - Feb 2006
    Managed the concept to completion of the first Customer Service Training Academy in the rail industry, including, interior design, procurement of multimedia systems, recruitment and training of Academy staff and high profile opening. Responsible for leading training teams in the design, delivery and evaluation of all customer service, behavioural and attitudinal training.
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  • Freemans Plc
    Training Manager
    Freemans Plc Jan 1996 - Apr 2001
    Responsibility for providing training services for internal customer base of 1500 Customer Service Advisors and 80 managers over two sites. Operational management of Customer Service Trainers and Coaches.

Jackie O'Brien Skills

Performance Management Training Change Management Coaching Management Operations Management Leadership Recruiting Customer Service Team Leadership Stakeholder Management Business Strategy Team Management Employee Engagement Employee Training New Business Development Negotiation Training Delivery Project Planning Talent Management Procurement Human Resources Strategy Account Management Leadership Development Contract Negotiation Sales Management Organizational Development Management Development

Frequently Asked Questions about Jackie O'Brien

What company does Jackie O'Brien work for?

Jackie O'Brien works for Experience2inspire Limited

What is Jackie O'Brien's role at the current company?

Jackie O'Brien's current role is Experience2Inspire.

What is Jackie O'Brien's email address?

Jackie O'Brien's email address is ja****@****s.co.uk

What is Jackie O'Brien's direct phone number?

Jackie O'Brien's direct phone number is (604) 331*****

What skills is Jackie O'Brien known for?

Jackie O'Brien has skills like Performance Management, Training, Change Management, Coaching, Management, Operations Management, Leadership, Recruiting, Customer Service, Team Leadership, Stakeholder Management, Business Strategy.

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