I have been leading projects for both commercial and government clients since 2003. I started my own woman-owned small business in 2010. BoldPeak offers consulting services across a variety of industries, focusing mainly on Salesforce implementations. I confidently guide my clients through their software implementations with deep technical knowledge and extensive business experience.I possess a unique blend of technical, project management, process improvement and strategic planning knowledge and experience. This breadth of expertise affords a well-rounded perspective to transform customers' problems and business gaps into opportunities for efficiency, increased ROI and employee satisfaction. I understand business needs and can translate them into technical requirements and build solutions that provide meaningful and measurable outcomes. I also respect the users' experience and tailor my approach to their process and training needs.I currently lead Salesforce implementation and optimization projects and integrate other 3rd party apps as required. My projects span the Sales, Service, Community, and Financial Services Clouds. I have experience providing workforce development, strategic planning and change management support to clients and have assisted in developing and executing strategic goals and objectives to positively influence behavior, build trust and produce favorable outcomes. I am also certified to participate on CMMI (version 2.0) appraisals, supporting companies that want to establish more mature business processes.
Listed skills include Process Improvement, Program Management, Pmp, Sharepoint, and 30 others.