Jackie Yoder Email & Phone Number

Columbus, Ohio

Discovery Management Unit

Dublin, Oh

Responsible for the administration of global web-based ethics and compliance training designed to increase the professional development of employees and to comply with requirements, policies and governmental regulations. Implement innovative methods to deliver high-value and cost-effective training. Communicate on assignment participation with all organization levels and compliance with assigned training. Troubleshoot technical issues experienced by learners. Analyze and prioritize ethics and compliance training needs. Prepare user-friendly reports and provide strong customer service.

Dublin, Oh

Managed litigation support team, directing and coordinating daily activities of personnel that included training and documentation development, performance evaluations and staff development. Directed all aspects of litigation team support, including project development, case management and the formulation and presentation of budgets for departmental funds. Prepared team expense and training reports. Communicated to outside counsel, internal litigation team and all custodians in respective litigations. Administered to team purchase accounts and individual team member expense accounts. Served as a liaison between internal Legal Department and litigation support team. Coordinated technical and support training for eDiscovery. Prepared weekly status reports and metrics for senior management. Responsible for internal/external client satisfaction.

Dublin, Oh

Supervised all operations of litigation support projects. Collaborated in the coordination between internal Legal Department and litigation support staff in the development of litigation case management plans. Ensured on-time completion of all tasks through communication with assigned counterparts and resources. Responsible for the resolution of project issues. Provided assistance with litigation support operating standards, practices and procedures, including the development and implementation of best practices and new technology.

Dublin, Oh

Collected and maintained electronic data through the use of eDiscovery tools in preparation for document review of legal matters and investigations. Collaborated with Information Protection Manager, remote IT and internal Legal Department to meet assigned goals and troubleshoot technology issues.

Dublin, Oh

Provided support for 18 full-time employees and 36 part-time employees. Assisted the Vice President of Global Security with private investigator duties and due diligence investigations. Managed the administration of the Ethics Hotline, providing data analysis to Corporate Responsibility Committee. Coordinated HIPPA task-force meetings, maintaining required documentation for each business unit and privacy official. Updated online security manuals, providing access to designated users. Prepared accurate expense reports. Administered employee time cards and payroll distribution. Reconciled monthly departmental expenses to comply with budget. Provided back-up support to Security Coordinator and Security Supervisor.

Dublin, Oh

Responsible for the management of 33-member in-house force of security officers. Maintained all aspects of access control and issued corporate photo identifications. Performed weekly orientation and security awareness trainings. Instituted an enterprise-wide ID photo system, providing training and support for the system. Conducted interviews and analysis for thefts, breach of security, and undercover investigations. Assisted Human Resources with employee terminations. Coordinated special events held at corporate offices requiring security check-in procedures. Provided department representation to the company safety committee. Managed emergency evacuation and annual fire drill plans. Provided employee training as a certified Basic Life Support Instructor.

Dublin, Oh

Reviewed companywide derogatory background reports to communicate with company Human Resource Directors on hiring decisions. Implemented a global electronic background system. Provided international travelers for the company with destination-specific travel information. Updated and maintained department’s intranet site. Collaborated with Vice President of Security on budgetary matters.

Dublin, Oh

Provided administrative support to all Security Officers and Security Department personnel. Assisted with the implementation of an in-house security officer program. Served as contact person for issues including potential theft, breach of security, narcotic transfers and investigations.

Provided administrative support to all Security Officers and Security Department personnel. Assisted with the implementation of an in-house security officer program. Served as contact person for issues including potential theft, breach of security, narcotic transfers and investigations.

Columbus, Oh

Prepared Wills, Trusts, Power of Attorneys, Living Wills, Healthcare Power of Attorneys and Deed Transfers. Transcribed and prepared correspondence. Prepared and submitted filings for Probate Court. Responsible for the set up and maintenance of trust accounts, checkbook ledgers and A/R ledgers. Managed attorney time entry. Administered firm vault and general office duties.