Jack Finnie Email & Phone Number

East Kilbride, Scotland, United Kingdom

Remote

As a Trading Operations Executive, we are the background team ensuring a sportsbook runs efficiently and smoothly, working with various partners across Africa, Europe, Japan, and Canada. Some main responsibilities include:• Ensuring specific sportsbook content is displayed correctly and available to customers. • Quality assures customer sites and offers to ensure that the offers reflect the trading strategies put in place.• Follow trading processes and governance accurately to… Show more As a Trading Operations Executive, we are the background team ensuring a sportsbook runs efficiently and smoothly, working with various partners across Africa, Europe, Japan, and Canada. Some main responsibilities include:• Ensuring specific sportsbook content is displayed correctly and available to customers. • Quality assures customer sites and offers to ensure that the offers reflect the trading strategies put in place.• Follow trading processes and governance accurately to ensure excellence across trading operations.• Liaise with traders, partners, and suppliers in a timely and professional manner to ensure that the FSB trading operation runs smoothly. Show less

Glasgow, Scotland, United Kingdom

Undertake various tasks each day from our checklist such as:Checking guests in and out of hotel ensures they are fully aware of hotel facilities and operations before checking in and when checking out, ensuring that they have had a wonderful stay and gaining feedback on stuff to improve. In between doing this, I will answer the phone and answer the question to the best of my ability. I will apply to reviews and also do arrivals check for the following days to make3 sure we are… Show more Undertake various tasks each day from our checklist such as:Checking guests in and out of hotel ensures they are fully aware of hotel facilities and operations before checking in and when checking out, ensuring that they have had a wonderful stay and gaining feedback on stuff to improve. In between doing this, I will answer the phone and answer the question to the best of my ability. I will apply to reviews and also do arrivals check for the following days to make3 sure we are fully prepared so no slip-ups happen. Overall, speak politely and have a positive attitude to our guests always having a smile on my face. Show less

Glasgow, Scotland, United Kingdom

This was car insurance based and was a work-from-home job so I was constantly answering calls from customers and solving their queries to the best of my ability. If I can't solve it it would be processed to the correct team or a manager. Queries can be from the price of car insurance, details of additional drivers, and details of adding a new car, a large variety of questions. Queries were negative or positive so had to dealt in a professional manner even if the conversation was… Show more This was car insurance based and was a work-from-home job so I was constantly answering calls from customers and solving their queries to the best of my ability. If I can't solve it it would be processed to the correct team or a manager. Queries can be from the price of car insurance, details of additional drivers, and details of adding a new car, a large variety of questions. Queries were negative or positive so had to dealt in a professional manner even if the conversation was extremely negative. Show less

Ayr, Scotland, United Kingdom

Day-to-day tasks included: Preparing food and drink orders; ensuring this process is efficient so mistakes are limited and orders are put out as fast as possible. Making sure families' details are taken during the reception process so there's a list of families in the building which is vital for safety. During children's parties make sure the family is satisfied and going beyond the basics to ensure they are having the best time. Outside in the fun park making… Show more Day-to-day tasks included: Preparing food and drink orders; ensuring this process is efficient so mistakes are limited and orders are put out as fast as possible. Making sure families' details are taken during the reception process so there's a list of families in the building which is vital for safety. During children's parties make sure the family is satisfied and going beyond the basics to ensure they are having the best time. Outside in the fun park making sure you fully explain the rules of each attraction so children's safety is maximised. Have a constant smile on your face and be polite to customers Show less

Bachelor'S Degree, International Marketing, 2:1 Upper Class Honours

Activities and Societies: Rugby Team A challenging yet unreal experience, learning vital skills for future work opportunities and gaining.

Honours Undergraduate, Marketing, Upper Second Class Honours (2:1)

Activities and Societies: Rugby Team Graduated with a upper second class honours (2:1) Dissertation: "Evaluating the Effect, If Any.

Hnd Marketing, Marketing

3A, 1B, 2C At Higher