• Utilize booking software to meticulously plan and book cruises for clients.• Collaborate closely with clients to curate personalized vacations based on their unique needs.• Demonstrate extensive knowledge of cruise lines, ships, ports, itineraries, pricing, etc.

• Effectively communicate with customers and team members to maintain seamless operation.• Ensure client satisfaction through consistent delivery of exceptional customer service.• Assist in training new team members on service procedures, enhancing restaurant operation.

• Curate cruise ship photography content for a following of over 44,000.• Posted personal photos later featured by Holland America, Norwegian, and Princess cruise lines.• Leverage Instagram Analytics to optimize content strategy and engagement.

• Successfully managed and lead a chapter of 125 members, overseeing all operational aspects.• Managed a yearly budget of over $120,000, ensuring responsible financial stewardship.• Oversaw all operations of the chapter including social events, risk, philanthropy, and public relations.• Restructured risk procedures, philanthropy initiatives, organizational structure, and mental health efforts.

• Meticulously planned future trips in European cities such as Amsterdam and Copenhagen.• Effectively communicated with travel partners ensuring seamless logistics and competitive pricing.• Played a pivotal role in the creation of marketing materials for trips and conferences.

• Excelled in a high-end restaurant environment, serving customers with consistent positive feedback.• Handled over $2000 worth of transactions per day, at 100% accuracy.• Collaborated with a team to serve over 150 customers per day, displaying teamwork and multitasking skills.