- Participated in rigorous training to effectively mentor incoming first-year students, guiding them toward academic and personal success- Facilitated weekly one-on-one advisory sessions for 4-7 freshmen, offering targeted guidance and support to enhance their transition into the Orfalea College of Business environment

- Directed an 18-member Executive Board in strategic decision-making processes, enhancing fraternity operations and overall organizational health- Oversaw the growth and engagement of a diverse membership base of 125+ active members, resulting in higher organizational and community involvement amongst all members- Successfully re-established the Alumni Advisory Board, revitalizing and significantly enhancing connections with fraternity alumni, leading to increased engagement and support for organizational initiatives

- Reviewed and analyzed $49.3 million in sales deals using Excel pivot tables and XLOOKUP, focusing on key metrics such as discount rate and gross margin to identify opportunities for optimizing profitability- Streamlined the deal analysis process by developing iARR-based routing rules for Enterprise Agreements, accelerating deal approval times, and contributing to an increase in software renewals- Created a Power BI dashboard to evaluate Enterprise Agreement deals, improving real-time visibility into financial metrics and enabling leadership to make faster, data-driven decisions

- Coordinated operations between the kitchen and front of house to ensure food delivery in a timely fashion- Provided excellent customer service by greeting 300+ nightly customers, addressing their needs, and ensuring a positive dining experience- Demonstrated strong leadership by delegating tasks and providing guidance to team members to optimize productivity and workflow

- Created a new Microsoft Excel budget system to improve oversight of $60,000+ quarterly budget- Worked extensively with national organization to facilitate financial activities and identify areas of improvement- Facilitated the timely collection of dues from over 100 members to ensure execution of the fraternity’s duties

- Counseled members on all academic-related issues by providing the necessary resources and assistance- Expanded the role by adding weekly, interactive study sessions for all members to attend- Encouraged scholastic achievement by pushing forth an increase to a required 2.7 GPA or better

- Mentored children of all levels from ages 3-15 in group and one-on-one lessons- Monitored a pool of 25-150 patrons and responded to swimmers in need of assistance- Engaged with parents and cultivated relationships to establish a friendly and welcoming environment

- Welcomed and greeted 200+ daily guests in a warm and kind fashion, ensuring their orders are correct and received in a timely fashion- Created loyal clientele from diverse backgrounds through friendly interactions and efficiency in resolving customer complaints- Took initiative by finding extra tasks once scheduled duties had been completed

- Mentored 5+ students weekly in all levels of math and chemistry courses, increasing performance by up to three letter grades- Prepared lesson plans to guide students by simplifying hard-to-grasp subjects- Adapted teaching style on a student-to-student basis to ensure information was absorbed to its fullest