• Managed tour programs with focus on providing a positive guest experience • Fluently communicated and enforced safety procedures to ensure the well-being of customers • Answered questions and pointed out overlooked features about special exhibits to educate visitors • Performed maintenance on equipment to guarantee machines operated properly

• Efficiently cleaned and organized tables while rapidly managing needs of the servers in a time effective manner • Respectfully interacted with customers and proficiently responded to their wants and needs• Coordinated seating of tables in dining room between reservations and walk-in business • Scheduled dining reservations, carryout orders, and all other requests from customers and fellow crew members