Jack Kwan Email & Phone Number

Vancouver, British Columbia, Canada

Hong Kong

- Led and managed a team of 8 logistics specialists to provide customer-oriented services to key customers, e.g. Newell Brands/Costco Japan/Haverty's etc.- Coordinated with 13+ Asia Pacific origins and destinations to ensure excellent quality of international supply chain (ISC) service.- Improved the carrier booking/vendor delivery/document upload timeliness and accuracy from 60% to 90%.- Cleared the backlog of carrier booking during Covid and saved USD100K+ by reducing the usage of premium contract.

Hong Kong

- Managed the portfolio of 5+ key global freight forwarders such as DHL/Schenker/Weiss Rohlig in South China Region.- Updated the weekly market intelligence to pricing/sales team for structuring a competitive sales tool.- Acted as an Asia-Europe trade focal and achieved the sales target by 5% growth in 2017-2018.

Hong Kong

- Managed the portfolio of 30+ direct customers and dealers across North America/Oceania region.- Secured new customers who contributed extra 10% of the individual sales target.- Acted as an Australia trade focal and achieved the trade target by 5% growth in 2013-2014.

Hong Kong

- Managed the portfolio of 20+ beneficial cargo owners (BCO) and traders across West Africa region.- Maintained the current share and drove extra 10% volumes above the sales target.

Hong Kong

- Started from import sales trainee and further grew into import sales account manager.- Managed different kind of import customers such as Dow Chemical, Stora Enso and Alcoa.- Acted as a commodity (Plastic/Metal) specialist and controlled 5000+ import containers annually.