I worked from home during West Coast hours, supporting Branch as it developed through it's stages as an online office space and as it transitioned through into the social networking/gaming sphere.It was an opportunity where I was given a large amount of trust and responsibility to help develop the platform, to develop my management skillset, while coordinating and collaborating with a team of people across multiple departments. My core responsibilities included: - Moderating Social Media Spaces- Moderating the Branch platform- Managing and growing Moderation Team- Uphold the standard of the Community Guidelines- Ensuring Branches are compliant to the Community Guidelines- Ensuring Interactions across channels are compliant to the Community Guidelines- Developing the Community Guidelines- Developing the Trust & Safety Playbook- Escalation Protocol- Procedures for Player Reports- Procedures for handling Illegal Conduct- Leading Customer Support / Tickets- Reviewing reports/complaints and take the appropriate actions according to the playbook- Collaborating with product teams to develop resources that encourage behaviour inspired by the community guidelines

This role started as a voluntary position that I have since kept up in my off-time. Finding myself online a lot through 2020, I happened upon an opportunity to help lead a growing team of over 75 members, this spans from developers to voluntary moderation staff in helping to build a safe, intuitive and innovative space.

- Proofreading Documents- Redesigning Presentations- Scheduled Meetings- Email Management- Improving Website Presentation- Website Interface Optimisation & Design

Through my time with Bingham & Bingham I collaborated with Susan Bingham and built on my graphic design experience in a number of creative mediums - while there I had my hand in Photography, Typography and Digital Marketing.I was challenged with using a variety of programmes that I had no prior experience in and utilised them to create some unique work that combined a modern approach with a more classical approach to Design, with which we explored the connection between the two and the historical development of design between the opposing points in our careers.

My introduction to Google SketchUp. Working primarily on the computer to develop my technological skills, I was tasked with designing a living space and was given a lot of freedom to further build my creative skillset.

Answering phones, organising appointments, filing and admin - I familiarised myself with this General Practitioner's software and spent some time building on my personal and social skillset while in this space. As I was still figuring out my career pathway, it was a nice opportunity to be a part of and observe the Medical industry in a private setting having always found myself driven by the idea of supporting others through my work. From this experience, I was able to help fund my trip abroad for volunteering work and embark on more travels for personal growth through my gap year.

Through working on this programme I developed my understanding of the banking world and through it I became more comfortable with public speaking, teamwork and building presentations. As part of this placement we were tasked with putting forward a business proposal to the senior management of the company, expanding on our marketing skills and giving a basis into economics. This task was set as a competition between everyone on placement and I was part of the winning team.