Jackline Gitari Email & Phone Number

Nairobi County, Kenya

* Leverage extensive experience in operations management and administration to provide tailored solutions for businesses.* Specialize in streamlining processes, improving efficiency, and driving organizational growth.* Operational Analysis and Optimization: Identify inefficiencies, develop strategies for improvement, and implement effective solutions.* Project Management: Oversee projects from inception to completion, ensuring timely delivery and meeting project objectives.* Administrative Support: Provide comprehensive administrative assistance, including office management, document preparation, and communication.* Strategic Planning: Develop and implement strategic plans to align business goals with market trends and opportunities.Let's work together to elevate your business's performance!

* Led and oversaw five cross-functional departments, driving operational excellence and aligning teams with organizational goals.* Spearheaded financial planning and budgeting, implementing systems that increased efficiency by 80% and ensuring contextualized guidelines.* Oversaw administrative systems, policies, and procedures, streamlining processes and improving efficiency by 70%.* Strategically restructured the organization to foster growth and provided support for long-term planning, contributing to the company's future success.

* Partnered with cross-functional teams to drive operational excellence, build customer relationships, and grow market share.* Managed contract activities, suppliers, and purchasing functions, ensuring efficient operations and meeting contractual requirements.* Provided daily operational support to internal and external stakeholders, serving as a key point of contact.* Enhanced staff productivity by 50% through effective HR practices and identified opportunities for improvement in company performance.

Nairobi, Kenya

* Managed regional operations, and assigned territories, and fostered partnerships to expand the company's reach.* Led the implementation of policies and procedures to enhance supply chain efficiency and cost-effectiveness.* Generated detailed reports to inform decision-making and ensure transparency.* Consolidated functional areas to streamline processes and improve workforce development.

Nairobi

* Oversaw daily office administration, provided executive support, and contributed to strategic planning and project coordination.* Managed financial reporting, reduced operating costs by 30%, and optimized operational efficiency.* Delivered strong customer outcomes through proactive communication and seamless management.

Nairobi

* Oversaw day-to-day operations and produced key performance indicators and metrics for the company to report and analyze the success of achievement of objectives.* Actively involved in Strategy Formulation, Implementation, Monitoring and Evaluation.* Increased productivity by 20% whilst simultaneously reducing headcount by 10%.* Coordinated a team of 100 staff at the office and at the field in planning and organizing Event projects from start to finish.

Nairobi

* Was responsible for daily administrative system operations of a fast-paced corporate office. * Conducted efficient database management, maintaining strict security protocols to minimize unauthorized party access. * Handled incoming communication; including handling client emails, phone calls, creating client letters and agreements daily. * Established new workflow and employee training processes to upgrade operational efficiency.

Nairobi, Kenya

* Organized product activation events and put together reports detailing campaign performance, customer engagement, and engagement trends.* Worked with product development team members to optimize product specifications.* Prepared, completed, and tracked customer surveys for local, regional and national campaigns.* Guided and maintained strong client relationships to facilitate smooth discussions and timely strategy updates.* Recommended product changes to enhance customer interest and maximize sales.

Master'S Degree, Strategic Management

Bachelor Of Commerce - Bcom, Operations Management And Supervision, Second Class Upper

Activities and Societies: Christian Union Campus Representative- Rays of Hope International Bad Minton Volley Ball