Jackline Ankomah Email & Phone Number

Toronto, On, Ca

Mississauga, Ontario, Canada

Mississauga, Ontario, Canada

Mississauga, Ontario, Canada

+ Automated carrier route coding system to reduce assignment time and eliminate top coding errors + Effectively managed private fleet carrier and developed KPI scorecard (on time delivery, return and customer service metrics) to reduce customer complaints+ Created new holiday planning tool to accurately plan labor and secure carrier capacity during holiday spikes and decrease daily misses for renal care products + Developed SOPs for transportation operational activities to improve departmental onboarding for new employees+ Key Responsibilities: Carrier management, 3PL escalation support, routing updates, rate analysis, WMS system analysis, carrier billing SME, commercial team RFP support

Toronto, Ontario, Canada

+ Project leader in delivering successful implementation of new TMS (Transportation Management System) for all transport activities in and out of Ontario+ Improved daily planning efficiencies by updating network simulation tool to automate route calculations+ Diversity & Inclusion Co-chair - created charter and hosted company-wide events

London, England (And Madrid, Spain)

+ Increased Tier 1 drivers from 1 to an average of 4+ on a weekly basis based on driver earnings through updated carrier engagement practices + Created positive margin on numerous jobs ranging from 5 to 40% through rigid cost analysis and negotiation with clients+ Built Fleet Department by developing processes related to daily allocation, customer service handover, carrier engagement, cost increases, cross-departmental planning and manual route creation as sole member of fleet department for six months.+ Led supply and demand forecasting/planning based on data analysis and sales team input which assisted in increasing sales revenue and closing gap on margin loss + Assisted in building sales pipeline by generating leads through cold calling and following up with prospects. Provided operational expertise to close business deals.+ Created daily specific route plans by calculating routes that minimized distance traveled, improved cube utilization and increased margin under tight time pressures

Toronto, Canada Area

+ Improved ocean freight transportation process after working in a team to audit over 200 detailed invoices from 2014 to 2017 which helped in key custom broker change decision for improved services + Created various new dashboards for newly acquired business and recommended actionable insights for management review + Updated month end reports for the finance team and updated weekly dashboards using SAP and TMS for the pricing team

Toronto, Canada Area

+ Resolved internal customer complaints by conducting a carrier performance evaluation which resulted in increased on-time performance to better serve distribution centers+ Negotiated transportation rates with carriers which resulted in savings up to $1000 per lane+ Key Responsibilities: Daily, weekly, seasonal LH/delivery planning, scheduling, ad hoc data analysis, project work, invoice processing/accruals

Toronto, Ontario

+ Managed the development and communication of a new company-wide marketing plan and departmental marketing plans (10 total) which helped increase Q1 results in 2014 vs 2013 + Improved interdepartmental communication by creating and distributing a new monthly internal newsletter (which included KPIs)

Toronto, Ontario

+ Co-event lead for Meagan’s Walk annual charity event. Increased funds raised by 29% from 2012 to 2013 by implementing new running order, main event site change and adding new advertising initiatives+ Acted as main point of contact for clients, suppliers, entertainment and venue staff for planning and execution days. Created venue layout maps for various festivals and events

Formerly Known As Cadbury Adams Canada - Toronto, Ontario

+ Successfully commercialized new chocolate bar product by conducting plant production trials to determine and finalize operating conditions + Created pilot plant equipment system and developed standard operating procedures (SOPs) for maintaining and sourcing of equipment as needed + Received the Cadbury Prism Acknowledgement for flexibility and accountability during productionproject work+ Preformed analytical tests on raw materials, refined and finished goods. Tests included particle size, fat, and moisture

Kingston, Ontario

+ Researched consumer and competitive data to compile informative reports used for company-wide strategic planning+ Assisted in organizing change management sessions for over 500 employees over a series of dates

Meng, Chemical Engineering

Activities and Societies: MEng Commissioner, Western University Graduate Engineering Society MEng Researcher, The Institute for Chemicals.

Certificate, Data Analytics

Post-Graduate Certificate, Marketing Management

Activities and Societies: Networking Event Committee Member + Internship: Junior Live Events Coordinator, Maple Leaf Sports.

Bachelor Of Applied Science - Basc, Chemical Engineering

Activities and Societies: Queen’s Engineering Society - Executive Member 2004 - 2006, Culture Show Co-Coordinator 2007 - 2008 +.