Jack Le Email and Phone Number
A seasoned professional with over 9 years of extensive experience in customer service, hospitality management, and marketing across retail, corporate, and hospitality sectors. I am skilled in leveraging a profound affinity for technology to enhance operational efficiency and drive business growth, all while injecting a touch of creativity and innovation into every endeavour.My passion for technology has been a guiding force throughout my career, leading me to integrate technical expertise into customer-centric strategies seamlessly. This unique blend of skills has allowed me to craft compelling graphics and marketing materials that resonate with diverse audiences.From my first job at a family restaurant at the age of 12, I've been immersed in retail and hospitality. This early exposure instilled in me the values of exceptional service and client satisfaction, which I've carried forward throughout my career.In addition to my technical prowess, I'm well-versed in all Microsoft Office & Adobe products, Google Suite, and Python, with a deep understanding of corporate cloud structures.With a dynamic blend of technical insight and a passion for customer-centric solutions, I'm poised to make a meaningful impact in any role I undertake.
Conxept Agency
View- Website:
- conxeptagency.com
- Employees:
- 4
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Co-Founder And Creative DirectorConxept AgencyMelbourne, Vic, Au
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Sales And Marketing SpecialistNike Sep 2022 - PresentMelbourne, Victoria, Australia-Demonstrated unwavering commitment to providing exceptional service to Nike's esteemed corporate partners, consistently upholding the highest standards of professionalism and respect.-Excelled in a multifaceted role encompassing back-of-house and front-of-house responsibilities, spanning administrative duties, stockroom management, and inventory control.-Embraced cutting-edge technology to optimize customer service, ensuring prompt and personalized assistance through the integration of the latest innovations into daily operations.- Thrived in a collaborative team environment, consistently achieving collective success in delivering efficient and effective customer service.- Distinguished by the unique nature of our store, which exclusively catered to invite-only corporate partners, requiring a specialized approach to meet their distinct needs and expectations.- Spearheaded store management, planning, and visual merchandising efforts, refining skills in creating compelling retail environments to enhance customer experience and boost sales performance. -
Innovations DirectorMccc (Members Of Chinese-Australian Cultural Community) Oct 2022 - Dec 2023Melbourne, Victoria, Australia- Orchestrated successful marketing initiatives with sponsors and events teams, ensuring brand visibility and event success.- Pioneered innovative strategies within the business, resulting in significant revenue growth for events and initiatives.- Directed and managed a diverse portfolio of university and off-campus events, with attendance surpassing 2,000 patrons, demonstrating exceptional organizational and leadership skills. -
Graphics DirectorMccc (Members Of Chinese-Australian Cultural Community) Oct 2021 - Oct 2022Melbourne, Victoria, Australia- Led the Graphics Department of MCCC overseeing a team of officers and coordinating the efforts of the graphics team to produce compelling media for event promotion across Melbourne.- Established fruitful collaborations with various university clubs, exponentially increasing outreach and engagement levels.- Spearheaded the design, development, and maintenance of the club's official website (www.mtriplec.club), ensuring a seamless and informative online presence.
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First Year RepresentativeMccc (Members Of Chinese-Australian Cultural Community) Apr 2021 - Oct 2021Melbourne, Victoria, Australia
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Technical SpecialistOptus Mar 2022 - Jul 2022Chadstone, Victoria, Australia- Demonstrated exceptional teamwork and leadership as an integral member of a collaborative unit at Optus, effectively coordinating and delegating tasks to optimize productivity and achieve collective goals.- Navigated the landscape of mobile, fixed internet, and handset plans, tailoring solutions to individual customer requirements through adept application of product knowledge.- Cultivated a sales-centric mindset, consistently surpassing Key Performance Indicators (KPIs) and sales targets, highlighting a results-driven approach and an innate ability to drive revenue.- Exhibited astute problem-solving skills, customizing solutions based on discerning customer needs to ensure utmost satisfaction and long-term loyalty.- Expertly managed inventory and maintained meticulous stock records, fostering operational efficiency, and safeguarding against shortages or overages.- Proficiently utilized Java-based systems for seamless order processing and transactions, demonstrating proficiency in leveraging technology for streamlined operations and enhanced customer experiences. -
Marketing OfficerCornwalls Mar 2021 - May 2022Melbourne, Victoria, Australia- Pioneered the integration of a cutting-edge data management system tailored for seamless operation on both Apple and Microsoft platforms, optimizing the CEO's workflow and productivity at Cornwall’s Migration.- Spearheaded client communications, actively promoting migration services and offering valuable marketing support to numerous small enterprises.- Championed the adoption of advanced data management strategies, resulting in heightened operational efficiency and streamlined workflows.- Drove the successful implementation of innovative technologies, revolutionizing the firm's operational framework and bolstering overall productivity.- Leveraged multimedia expertise to produce compelling videos and orchestrated targeted marketing campaigns, utilizing platforms such as Facebook Ads and Instagram to augment brand visibility and engagement. -
Front Of House Team Supervisor And Head Of MarketingNha Trang Vietnamese Restaurant Dec 2015 - Oct 2020477 Nepean Highway, Frankston 3199- Implemented advanced POS system enhancements, incorporating a dynamic rewards program to drive customer retention and acquisition.- Directed Google and Facebook Ad Campaigns, ensuring prompt customer response and optimizing online presence.- Led the COVID-19 recovery plan, integrating Uber Eats with the new POS system for operational efficiency.- Designed and launched a visually captivating website, facilitating seamless booking and menu access.- Applied food styling expertise for enticing imagery on website and Uber Eats, boosting online orders.- Elevated customer service standards over 4+ years, adeptly managing requests and refining service excellence.- Demonstrated financial acumen, proficient in various payment terminals for accurate transactions.
Jack Le Education Details
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Major In Business Analytics & Statistics -
Bachelor Of Marketing
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Achieved 36 Credit Points
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Graduated
Frequently Asked Questions about Jack Le
What company does Jack Le work for?
Jack Le works for Conxept Agency
What is Jack Le's role at the current company?
Jack Le's current role is Co-Founder and Creative Director.
What schools did Jack Le attend?
Jack Le attended Monash University, Monash University, Monash University, Haileybury.
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