Jack L. Email & Phone Number

New York City Metropolitan Area

- Lead Investigator for NJ and NY Regions, managing investigations across 6 Amazon sites with over 3,000 employees and handling an average of 8-25 Employee Relations cases per week, with a 95% case closure rate within two weeks.- Regional DEI Lead, championing Diversity, Equity, and Inclusion initiatives across 20+ sites, driving a culture of inclusion and belonging within the organization.- Led Total Rewards program design and implementation, enhancing employee retention and satisfaction by developing competitive compensation and benefits strategies.- Spearheaded recruitment efforts, including sourcing, interviewing, and onboarding processes, resulting in the acquisition of high-performing talent across multiple departments.- Managed a team of 3 Human Resources Partners across 2 Amazon sites, ensuring consistent HR support and operational excellence.- Delivered payroll administration and ensured accurate processing in compliance with company policies and state regulations, addressing any discrepancies swiftly.- Played a key role in the employee lifecycle management, from recruitment and onboarding to performance evaluations and offboarding, ensuring seamless transitions and high employee engagement.- Conducted leadership coaching sessions, providing guidance to managers on performance management, conflict resolution, and employee development, enhancing leadership capabilities.- Collaborated with senior leadership to develop and implement HR strategies that aligned with business objectives, improving operational efficiency and organizational performance.- Provided HR policy and compliance support, offering expert advice to managers and employees on labor laws, company policies, and best practices.- Managed employee relations cases with a focus on swift conflict resolution, reducing grievances and fostering a positive, inclusive work environment.- Acted as a payroll and benefits administrator, ensuring timely and accurate processing of compensation.

New York, New York, United States

-Analyzed HR data and metrics to identify trends, providing actionable insights to management that improved HR strategy and decision-making.- Managed payroll processes, ensuring compliance with local, state, and federal regulations, and resolved discrepancies swiftly and accurately.- Developed and delivered training programs on HR policies, compliance, investigations, and employee relations, contributing to a 47.5% increase in employee satisfaction.- Implemented performance management systems to monitor, evaluate, and improve employee performance, driving a 19% increase in overall employee engagement.- Conducted investigations into employee relations issues, including harassment and discrimination, with a 92% case closure rate within two weeks.- Collaborated with cross-functional teams to streamline HR processes, reducing response times by 20% and enhancing operational efficiency.- Led benefits administration and supported the entire employee lifecycle, including recruitment, onboarding, performance evaluations, and offboarding.- Spearheaded continuous improvement initiatives that boosted HR department efficiency and contributed to overall company growth.

Master'S Degree, Information Technology

Bachelor Of Business Administration - Bba