• Maintained the day-to-day operation of the Assessment Office.• Provided over 50 student and faculty correspondences per day to ensure timelyresponses.• Reviewed guidelines, policies, and instructions related to placement testing,registration and counseling with students prior to placement tests.• Scheduled, administered, and provided individualized results for tests in Englishwriting, English reading or ESL course to determine eligibility.• Sorted placement tests; reviewed information for accuracy and completeness; inputplacement test scores into the system; edited and corrected placement informationas needed; resolved problems with placement results not processing correctly.• Provided technical information to students via email.• Prepared and maintained confidential record, files, and reports.• Performed clerical duties: answered phones and emails.