Jacklyn Mendonca Email & Phone Number

Kuwait

Establish, maintain, and update Personnel Files of staff, databases, records and other documents; develop and maintain data and perform routine analyses. Responsible for training of new employees who joined within the section. Prepare Personnel Actions for staff i.e. Transfer, Re-designation, Payment of U.T.S./Branch allowance and various other allowances. (MYSTRO SYSTEM)Prepare Personnel Actions for staff for the yearly Annual Appraisal.Handle various types of leaves for employees such as Privilege Leave, Sick Leave, Maternity Leave, Unpaid Leave and Compassionate leave on a day to day basis.Execute all types of leaves / duty resume through Self Service System (MYSTRO Application)Responsible in handling of Credit Cards, Star Link Plus facility for staff as per the Bank’s policy. Compile and maintain the “Leave Program” for all staff within the Bank to be distributed on a yearly basis. Handling of Archiving project Attend calls and respond to staff inquiries.To Contact staff with regard to their “Staff Account” to verify the transaction made in their account on a monthly basis as per the Audit requirements and accordingly the staff should provide their feedback for audit purpose.Prepare Resignation / Termination Letters for staff leaving the organization. Arrange various types of Certificates i.e. Salary Certificate, End of Service Certificate, Clearance Certificate, Business Trip/Training Certificate. Prepare memorandum for Internal Signing Authority / Cancellation of Signing Authority as per the request from respective department.Update the Training Manager as and when required as per the list provided to ensure that staff is in the respective department/branch. Handle various correspondence related to Staff Administration Section and initiate action accordingly. Deputize the Manager of Staff Administration Section during her absence.Update and maintain the filing system for Staff Personnel Files.

Kuwait

Coordinate and perform a range of staff as well as operational support activities for the unit; serve as a liaison with other departments and operating units in the resolution of day-to-day administrative and operational problems. Provide administrative/secretarial support for the department/division such as answering telephones, assisting visitors, and resolving and referring a range of administrative problems and inquiries. Schedule and coordinate meetings, interviews, appointments, events and other similar activities for supervisors, which coordinating travel as well as lodging arrangements. Sort, review, screen and distribute incoming and outgoing mail; prepare, compose and ensure timely responses to a variety of routine written inquires.Offer assistance to Executive Manager-HR to follow-up on certain task and manage to arrange it.Administer all appointments and meeting for Executive Manager-HR with internal/external clients.Printing, maintenance and other services. Handled training activities during the absences of a Training Coordinator.Updated Job Descriptions for all the departments and adding the competency level. Operate personal computer to compose and edit correspondence and memorandum from dictation, verbal direction and from knowledge of established department/division policies. Maintain proper and reliable filing system for all incoming and outgoing correspondences for quick reference.

Kuwait

Pro-active Sales Calls. Prepare statistics & graphs report.Arrange visit plan for visitors to attend meetings with various companies. Make travel arrangements to book tickets for staff.Arrange hotel accommodation for the visitors. Attend telephone calls and respond to their inquiries. Handling of all secretarial duties.

Kuwait

Prepared, managed and organized meetings, conferences, travel arrangements. Maintained office scheduling and event calendars.Composed, typed and distribute meeting agendas, routine correspondence and reports. Set up and handled incoming mail and office filing systems. Collected and coordinated the flow of internal and external information.Established the administrative work procedures for tracking daily tasks of unit staff.