Jackie Porter Email & Phone Number

Lenexa, KS, US

Alexandria, VA, US

Defines and drives Customer Success strategy, boosting product adoption, satisfaction, and growth through retention and renewals. Aligns efforts with ACRP’s mission, collaborating cross-functionally to ensure seamless integration. Builds standardized playbooks to track engagement and support account growth. Cultivates customer relationships, acting as a.

Kansas City, MO, US

Led SaaS and mobile solution implementations in Benefits/HR, serving as product expert and trainer. Developed marketing strategies, digital content, and collaborated with clients to drive adoption. Post-launch, provided high-level support, analytics, and training, managing escalations through Jira. Delivered metrics and risk insights to leadership.

Olathe, Kansas, US

Added responsibilities to the Test Developer role such as serving as team lead, overseeing and coordinating Test Developers and timelines for all programs for various high-value clients.

Olathe, Kansas, US

Served as project manager for a large number of clients, overseeing a 52-week test development process that included item writer training, item bank management, item editing and proofing, assembling to content and statistical specifications according to exam blueprints, and conducting item and exam review meetings with subject matter experts to develop and.

Olathe, Kansas, US

Little Rock, Arkansas, US

Added duties to publishing responsibilities such as assisting students and faculty in locating information and resources for educational objectives; coordination, promotion, and evaluation of the library's informational and instructional services; advising on the creation and the ongoing maintenance of library webpage. Also tracked library usage and.

Little Rock, Arkansas, US

Served as head of publishing, overseeing authorship, design, production, and maintenance of all University publications, including Catalog, Student Handbook, Policy and Procedures Manual, Employee Handbook, course textbooks, newsletters, brochures, and promotional materials utilizing Microsoft and Adobe Creative Suites. Functioned as University Editor.

Founded and grew a small business from the ground up, developing the business plan and overarching sales and operations strategy. Developed and maintained relationship with 1000+ clients, increasing profitability 50-100% year-over-year to become a highly rated artist with a combined social media following of more than 100k and annual revenues of 300k+..

Santa Cruz, CA, US

Created and taught courses in the arts and humanities throughout the University of California, California State, and California Community College systems. Developed undergraduate and graduate courses, curated syllabi and reading lists; planned, evaluated, and revised curricula, course content, and course materials; compiled, administered, and graded exams.

Wrote, edited, and maintained web content (e.g. articles, recipes, bulletins, etc.) for blog, podcasts, and online membership program of more than 5000; managed all social media accounts with a combined total following of more than 400k; oversaw all public and media relations. Scheduled and coordinated CEO's calendar; booked travel arrangements, and.

Master Of Arts - Ma, Literature

Bachelor Of Arts - Ba, English