As the Director of ELZA Scents, I pour my heart into creating premium home and body products that bring joy, elegance, and a touch of luxury to everyday life. ELZA Scents is more than just a business—it’s a family-run passion project where I take the lead in every aspect, from product development to branding, all while ensuring our values of quality and sustainability shine through.With my husband lending his support behind the scenes, I’m proud to be the face of our brand, bringing creativity and a bubbly energy to everything we do. Our products—whether it’s richly scented candles, luxurious room sprays, or handcrafted diffusers—are designed to inspire and delight, all while being eco-friendly and accessible to everyone.I love connecting with others who share a passion for creativity, innovation, and building meaningful brands. Whether you're a fellow entrepreneur, a customer, or someone curious about our journey, let’s connect and share ideas!

- Building strong relationships with store personnel- Building and maintaining quality planograms in stores- Negotiating promotional space- Activating planograms by ensuring client's products are well stocked on shelves and presented- Assembling and maintaining quality displays in store- Identifying & Rectifying/Reporting compliance issues and field intelligence to line managers

-Meet and greet potential and existing members -Meet and exceed KPIs and sales targets -Lead generation for new members -Developing relationships with local businesses -Drive marketing and advertising campaigns -Making outbound calls to new and prospective customers -Providing a positive customer experience for existing and potential new members -Organise building maintenance and repairs -Set Annual & Monthly KPI’s for club -Set annual budget for income stream with owner -Monthly Safety Checks -Member retention strategies and activities -Event Planning -On call 24 hours for panic alarm -Community volunteer work -Fundraising campaigns -Monthly staff training and meetings -Arrears collection from current & previous members -Group fitness classes -Goal setting/motivation sessions -Management of Personal Trainers & Sales Staff -Lead generating campaigns -External office training for other franchises -Rearrange gym equipment -Spot clean the facility daily -Interviewing & Resume screenings -Count the till at end of shift and do banking weekly -Create fun and exciting member interaction activities -Handle customer complaints face to face -Handle customer complaints via phone & email -Create an overall positive vibe for staff and members

-Leads creator -Prospecting to find new business -Qualifying potential buyers and sellers -Listing presentation to sellers -Pampering/ Thank you cards -3/5 Card System for future sellers -Trained by the Pittard Jenman System -Booking in suitable appointments for both agent and seller -Property data knowledge -Goal setting -Daily reading or audio training (after hours)

-Manage staff & store orders -Organising store catalogue sales -Managing stock levels -Liaising with sales representatives -Marking off daily and special orders -Customer service -Assist in the dispensary -Dispense over the counter medication -Target market analysis -Merchandising -Visual merchandising -Setting up store displays and windows -Setting up store planograms -Re-doing store relays -Assisting customers with inquiries on products -Restocking products and checking for expired stock -Crediting of out-of-date products with suppliers