Bob Jackman Email & Phone Number

Greater Seattle Area - Remote

• Led the architecture and development of all platform code and APIs for a digital collectibles company, including authentication, permissions, user profiles, payment systems and handling of PII (personally identifiable.
• Architected and built a comprehensive payment solution that enables transactions using multiple funding sources for digital goods, and virtual currencies. This included exchange rate conversions, receipt validation.
• Managed code integrity and quality, personally contributing nearly 300k lines of code (+285k, -135k) with ~85% unit test coverage, and created key reports and analytics
• Created the company's coding standards specification document, establishing best practices for the entire development team

Greater Seattle Area

• Played a significant role in revitalizing the entire development department, improving team performance and team reputation within the company
• Oversaw the design and development of APIs and data structures for internal tools, significantly contributing to the implementation process
• Developed a GIS to localize and visualize reports, statistics, and demographics enhancing data accessibility for insights and strategic decision-making
• Fostered a collaborative environment, mentoring junior developers and promoting best practices in code quality and architecture

Greater Seattle Area

Helping to architect, build, and test the next generation of office and B2C communications! www.net2phone.com

Greater Seattle Area

• Architected, developed, and maintained several APIs to integrate telephony and internet messaging capabilities into Net2Phone’s flagship 2.0 product
• Refactored a significant microservice, improving overall performance by 300% and up to 2500% in specific areas
• Collaborated with cross-functional teams to ensure seamless integration and deployment of new features

Greater Seattle Area

• Developed internal-facing web tools and applications to improve productivity and efficiency across entire company
• Provided input and direction to the company’s technology architecture and strategic planning efforts
• Assisted in evaluating, selecting, and implementing major software used throughout the company
• Architected and built a custom, asynchronous, event-driven data synchronization system (ETL) integrating several separate company systems to inter-communicate and share data

Lehi, UT & Greater Seattle Area

• Supervised, developed and mentored a team of 12 technical experts responsible for the operations, performance and reliability of tools and applications for the sales and sales operations teams
• Lead technical planning, implementation, documentation, and evaluated product performance after release
• Mentored and provided technical help and leadership to team members
• Influenced business strategy for products by articulating key design and technology issues and building understanding among executive decision makers

Provo, Utah Area

• Developed multiple internal software tools relied upon daily by thousands of employees including front-end, back-end, databases, servers, and automation
• Improved app responsiveness, and load time by half and significantly increased customer satisfaction and confidence
• Lead technical planning, implementation, documentation, and evaluated product performance after release
• Mentored and provided technical help and leadership to junior team members
• Influenced business strategy for products by articulating key design and technology issues and building understanding among executive decision makers
• Designed and built a new hiring/onboarding tool that saved the company an estimated $1 million per year by streamlining the company’s hiring process

Lehi, UT

Senior-level developer helping the team develop internal-facing web tools and applications for the Vivint Sales team. Dynamic pages and single-page apps that allow sales personnel to track their statistics, view others' stats, create and participate in sales-related competitions, communicate with other members of the sales team and manage their own teams..

Sandy, UT

Worked as part of a team to build, manage and improve the extensive PHP system for a company that provides medical records database management tools for hospital systems.

Managed, optimized, and upgraded the online survey engine that powered the work process for a company that creates web surveys and survey deployment tools for high profile clients such as Disney and Honda.

Built a system to allow real-estate professionals to create and manage their own self-branded, custom websites for capturing, managing, and processing leads. The system also allowed management of their own account and billing preferences.

Expanded the company's market by developing their first e-commerce system and offering their full product line online. Did full-stack development as well as managed their servers.