Client Services Representative, OTC & Exchange-Traded Derivatives, EMEA Region - Day to day management of ETD & OTC clearing clients based in Europe, Middle East and Africa for all BAU queries and requests- Investigation of cash & trade breaks - Providing client metrics to internal stakeholders & external clients as part of service reviews- Investigation and resolution of issues relating to client money- Posting clearing and exchange fees to client accounts- Liaising with internal teams globally across North America, Europe and Asia inc. Client asset oversight, operations regulatory control, technology, internal & external audit and finance & compliance as part of BAU- Communication of exercise, assignments and physically deliverable contracts to European clearing clients- Daily use of Sungard GMI for trade management, incident investigation, passing fees and purchase & sale of client positions- Assisting with client on-boarding for OTC and Futures clients across both CGML (Europe) and CGMI (N. American) Citi entities- Providing training/demonstrations to external clients on the functionality of Citi Futures Online trade management portal- Trained in Protection of Client Assets and Money (CASS) & MiFID 2 Regulation and impact this has on investment intermediaries that provide services to clients around shares, bonds, units in collective investment schemes and derivatives

Our IT recruitment team has been placing exceptional candidates in IT roles for almost 30 years. We specialise in recruiting for niche technologies, project teams and specialist consultants to meet the demands of our clients. Business change roles remain a key area of focus, and we routinely place project/change managers, business/change analysts, PMO managers and roles which require regulatory knowledge for a range of clients within the financial services, design & media and utilities sectors among others. The IT & Business Change team cover a very wide variety of roles / skills, below are some examples but the list is by no means exhaustive:Business Analysts / Change Analyst: UML, BPMNProject Manager / Change Manager: PRINCE2, PMPJava Software Engineers: Java, J2EE, J2SE, JMSMicrosoft Software Engineers: C#,C++, ASP.Net, VB.Net, MVC, WPF, WCFWeb Developers: Web 2.0, JQuery, UI / UX, CSS, HTML, W3C, XHTML, JavaScript, EXTJSTesting: Manual, Automated, Performance, System, Regression, integration, UAT Production / Application Support: SQL, PL/SQL, Sybase, Java, Unix, WindowsDatabase Developer / DBA: Oracle, SQL Server, Sybase, DB2, NoSQLBI/DW: Business Objects, Cognos, Crystal Reports, SASBig Data: Hadoop, Spark, Hive, PigETL: Informatica, AbinitoSystem Admin / DEVOPS: Linux, Solaris, HP-UX, AIXScrum Master: SCRUM, XP, BDD, TDD