I am a customer service and sales oriented professional with expertise in client relationship management, customer satisfaction and retention, and people management. I possess astute business understanding and I am experienced in contributing to strategic planning and delivering improvements to processes, productivity, and costs. I was most recently employed with Reinhart Foodservice as a Multi-Unit Account Manager where I was responsible for over 800 SUBWAY and Vocelli Pizza locations, and over 350 individual franchisees. I was responsible for their satisfaction, as well as making sure my company remained profitable and productive.In all the roles I have held, I have cultivated strong relationships with customers, as well as team members. Working as an account manager with Reinhart, I exceeded all our customer satisfaction metrics and simultaneously gained respect from staff and management through effective communication and team recognition.I am active in my community. I currently hold positions on the Board of Directors for Mechanicsville Little League as the AA Softball Director and Umpire-In-Chief. I have help a position on the board since 2015, as well as coaching a regular season team, an all-star team, and a competitive travel softball team. I find great joy in working with the youth of our community to teach them the values of hard-work, team building and personal accountability.