Jacko Chen Email & Phone Number

上海

上海

广州

负责公司SAP BASIS 项目组的管理，分配团队工作，管理外部咨询顾问的工作内容。负责公司新建SAP系统的架构搭建与实施，参与项目蓝图设计，传统ERP系统的迁移（迁移至SAP HANA).新建SAP系统的双机热备设计，灾备方案设计与实施，新装系统的配置，补丁，运维，性能调优等。

Guangzhou, Guangdong, China

参与公司北美SAP系统的实施，系统安装与运维，包括系统SAP ECC (SD/FI/CO/MM), CRM, PI, Biller Direct, RTOM, Data Services, SLD, Solution manager。responsible for 7x24 SAP systems support, upgrade, installation, landscape design ,setup and roll out.Projects:2013/01 –2013/05 Avon SAP Implementation for Canada Location: White Plains, NY, Scope: New SAP landscape setup / implement for Avon , replace legucy systems with SAP ECC (SD/FI/CO/MM), CRM, PI, Biller Direct, RTOM, Data Services, SLD, Solution manager, etc.Platform & Skills: SAP Netweaver, Basis.Role:Responsible for System installation, system copy and 7x24 monitoring,Responsible for SAP system configuration, patching trouble shooting, configuration, performance tuning.2013/06 – now Avon SAP Implementation for USALocation: White Plains, NY, China,Scope: SAP landscape N+1 setup / implement /design for Avon USA , replace legacy systems with SAP ECC (SD/FI/CO/MM), CRM, PI, Biller Direct, RTOM, Data Services, SLD, Solution manager, etc.Platform & Skills: SAP Netweaver , Basis.Role:Hardware sizing, landscape design, SAP version management Responsible for System installation, system copy and 7x24 monitoring,

中国 广东 广州

参与负责公司SAP系统的安装与配置，例如SAP CE71， SAP BO，SAP NWDI / CTS+， ECC6.0，,ACC7.3,NWBC,Solution Manager,AGS,CRM系统的补丁安装升级。参与公司SAP数据中心迁移，负责核心系统的启停测试，灾备测试。SAP Basis系统运维，管理印度外包团队解决Basis相关的问题, 如SAP参数调整，停机运维等;负责SAP Basis日常重大问题解决，集中在生产系统的问题，包括性能，宕机处理等；SAP Basis项目实施，包括系统灾备，系统迁移，系统升级等;Oracle数据库运维，包括DB升级，参数调整， OEM监控，备份/恢复，数据修复等；Oracle 数据保护及Advanced Topic, 包括rman, DataGuard, ASM等;

Guangzhou, Guangdong, China

SAP Senior BASIS administrator ,responsible for SAP system administration, upgrade,performance tuning, installation.2012/05–2012/08Mars Global Adobe printing Service solution and implementation Location: ISC (Mars IS Guangzhou)Scope: to build up an Global ADS landscape which is based on SAP NW731, usage type J2ee engine, Vmware virtual server (linux 11)Install NW731+latest sp3+oracle 11.2.0.22012/05 –2012/07 Mars Global Solution manager for Business Object landscape Location: ISC (Mars IS Guangzhou)Scope: to build up an Solution manager version 7.1+SP5 dual stack, oracle 11.2.0.3, Vmware virtual server (linux 11)Install NW71+latest sp5+oracle 11.2.0.3Platform & Skills: SAP NW71, SAP Solution manager, Oracle, Linux, etc.2012/03 –2012/09 NWBC deployment for Mars Location: ISC(Mars IS Guangzhou)Scope:Define the global SAP GUI solution on SAP NWBC (business client)Define the standard package of NWBC and deployed globally.2011/09 –2012/03 ACC 7.3 implementation Location: ISC (Mars IS Guangzhou)Scope: To build up a ACC7.3 enviroment which is based on CE72 usage type J2ee engine.2011/06- 2012/07 Wrigley ECC-CRM upgrade pgojectLocation: ISC (Mars IS Guangzhou)Scope: Wrigley ECC Landscape upgrade to ECC6 Enhancement Pack 5 (or higher)Wrigley CRM Landscape upgrade to CRM 2007 Enhancement Pack 1 (or higher)Creation of Virtual Development and QA landscape to facilitate timing and training.E14 system (training system) not considered as part of original landscape.

负责公司数据中心的日常运营，管理BASIS团队进行7X24监控。负责公司客户Akzo Nobel 的SAP 系统安装，升级，协助功能顾问对系统自定义程序的开发与测试，成功上线。参与实施公司客户FSL的SAP系统实施，负责提供客户内部IT人员的SAP BASIS ADM100基础培训。负责公司客户(惠州天宝）的SAP实施，硬件选型。2007/12 –2008/06 HuiZhou TianBao SAP implementation.Scope: SAP infrastructure design / sizing / hardware vendor comparation.Platform & Skills: SAP Basis (SAP NetWeaver: ECC 6.0, Sol Man,),Sun Solaris, Oracle .Role:Responsible for Requirements Analysis ,SAP hardware / software sizing.Responsible for ECC6.0 installationResponsible for SAP system troubleshooting2008/02 –2008/03 FSL SAP implementation.Scope: SAP go-live support / system maintenance / troubleshooting / performance tuning.Platform & Skills: SAP Basis (SAP NetWeaver: ECC 6.0, Sol Man,),Sun Solaris, Oracle .Role:Responsible for SAP system troubleshooting, user training, performance tuning, go-live check.2007/12 –2008/03 Akzo Nobel ECC6.0 upgrade.Scope:Upgrade project planning and management, ECC6.0 platform/Solution Manager design, implementation.Platform & Skills: SAP Basis (SAP NetWeaver: ECC 6.0, Sol Man,)Role:Responsible for Requirements Analysis , SAP hardware / software sizing.Responsible for Oracle upgrade (upgrade from oracle 8i to Oracle 10g)Responsible for SAP R/3 46C upgrade, upgrade from 46c to ECC6.0 non Unicode.Responsible for SAP ECC6.0 unicode conversion.Responsible for Operating system administrationResponsible for SAP system troubleshooting, configuration, performance tuning.

2007/05– 2007/10 BOSE Corporation SAP project implementation/Basis SupportPlatform & Skills: SAP Basis (SAP NetWeaver: ECC 5.0, SRM, GTS, PLM, SCM,BW, Sol Man, Portals, XI)Scope: Involved in the tasks of customer BOSE Corporation Focus on:ECC 5.0, SRM, GTS, PLM, SCM,BW, Sol Man, Portals, XI configuration , system administration, system troubleshooting,monitoring, performance tuning ,etc.Work as SAP basis team leader to define/perform standards of SAP basis service.As a coordinator work with other SAP functional team, provide technical support.

广州

responsible for SAP systems blueprint design, hardware sizing and solution making,build up SAP data center which located in Guangzhou, in charge of sap basis team performing 7x24 system monitoring.参与高士线业集团的SAP系统实施，包括蓝图设计，服务器选型，负责广州数据中心的搭建与维护，管理监控团队对系统进行7X24系统管理与监控。参与高士总部集团SAP系统版本的升级，本地SAP系统的UNICODE语言转换与升级，协助功能顾问进行测试，上线。参与实施SAP BW系统，负责系统安装，测试，协助功能顾问对数据仓库的设计和配置。参与设计成立灾难备份数据中心，负责灾备中心的服务器搭建，安装并进行灾备演习。参与 SAP APO系统的安装与维护。负责SAP 系统的数据归档项目，协助功能顾问定义数据保存的时间与回访机制，负责ORALCE数据库重组