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Jack Riley Email & Phone Number
Chief Customer Officer
at
The Observer
1 work email found
@huffingtonpost.com
6 phones found area 785, 775, 207, and 212
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Chief Customer Officer
Location
London, England, United Kingdom
Company size
Who is Jack Riley? Overview
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Quick answer
Jack Riley is listed as Chief Customer Officer at The Observer, a company with 87 employees, based in London, England, United Kingdom. AeroLeads shows a work email signal at huffingtonpost.com, phone signal with area code 785, 775, 207, 212, and a matched LinkedIn profile for Jack Riley.
Jack Riley previously worked as Chief Digital Officer at Evening Standard and Consultant at Self-Employed. Jack Riley holds Master Of Arts (Ma), English from University Of Cambridge.
Company email context
Email format at The Observer
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{first}.{last}@huffingtonpost.com
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AeroLeads found 1 current-domain work email signal for Jack Riley. Compare company email patterns before reaching out.
Profile bio
About Jack Riley
Digital media leader specializing in managing revenue and audience growth across multiple business units and complex project delivery, with experience in the UK, US and Europe. My areas of expertise include:- Managing complex business transitions: I led HuffPost as Managing Director through its acquisition by BuzzFeed, handling complicated HR, tech, legal and business elements of the transaction. Previously I helped lead HuffPost UK as a disruptive new media startup, and the Independent & Evening Standard newspapers as they transitioned from print to digital-led businesses and grew mass global audiences. - Revenue diversification and growth: Across third party revenue, commerce, membership, sales & GTM overhauls, I’ve driven revenue growth in many contexts, US and UK-based as well as internationally, through a focus on business operations and careful analysis and instrumentation. Through 2020 I led a team who grew HuffPost’s revenue +21% YoY while controlling costs to put the business in a radically improved position despite the impact of the pandemic on advertiser demand.- P&L Management: I’ve overseen P&Ls ranging from global consolidated views of multiple business units to individual strategic projects, managing cost controls and investment cases as well as ensuring clarity on revenue attribution through close work with Finance partners.- Partnerships & Business Development: I’ve worked with platforms and many other types of partnership to drive strategic business growth at the complex intersection of media and tech companies. Projects include launching voice assistants for Google, novel Facebook integrations, Snapchat Discover channels and syndication agreements across multiple partners including Yahoo, MSN and others. I’ve helped media brands navigate the complicated dynamics of their relationships with the world’s biggest digital companies including Twitter, Apple and others.- Data + Analytics: I’ve managed Audience Development teams driving UK, US and global audience, engagement and revenue growth through insights ranging from realtime data to drive newsroom decision-making to deep analysis and modelling to make long term strategic business investments.- Team management through high pressure scenarios: Through periods of intense corporate change and against the backdrop of shifting business models, I’ve led teams who’ve learned to thrive in tough conditions and developed key staff into leadership positions.
Listed skills include Digital Media, Digital Strategy, Social Media, Content Development, and 46 others.
Current workplace
Jack Riley's current company
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The Observer
12 roles
Jack Riley work experience
A career timeline built from the work history available for this profile.
Chief Digital Officer
Current
Sep 2023 - Present
Consultant
Self-Employed
Strategic consulting on revenue and audience growth in the media/publishing industry
Jun 2023 - Sep 2023
Svp, Platform Monetization
Leading a new function across BuzzFeed Inc, encompassing:- News brands’ revenue across all revenue streams; direct advertising, partnerships, commerce and programmatic revenue- Strategic growth + insights- BD + Platform Partnerships- Programmatic Operations- Catalyst
Nov 2022 - Jun 2023
Vp, Business Development + Revenue Strategy
- Successful profitability turnaround for HuffPost, driving profitability for the firsttime in HuffPost’s history through sustainable revenue diversification strategy(FY21 + FY22) focused on sales, BD, commerce and engagement growth- Completed numerous new content and monetization partnership deals drivingincremental business worth ~$10m annually.
Jun 2021 - Nov 2022
Managing Director
- Reporting to Head of Media for Verizon Media Alex Wallace, I oversee strategy, audience and revenue for HuffPost globally, operating in 13 countries with over 250m MAUs across our O&O editions in the US, UK, Canada.
- Management of revenue diversification strategy, including eCommerce, events and our membership program HuffPost Plus
- Leadership of global audience strategy & operations, with teams on East and West Coast US as well as in the UK, and operational teams in Canada, Brazil, India and Australia, including analytics, SEO, social and.
- Org-wide goal-setting and operational dashboards, working with stakeholders to define KPIs and structure reporting and accountability through the organisation, and internal reporting including benchmarks, reporting and.
- P&L ownership, inc. budgeting, forecasting and cost control with Finance
- Close work with BD, Product, HR, Marketing, Finance and other matrixed functions to manage the HuffPost business through a period of significant change
May 2020 - Jun 2021
Chief Of Staff
Jun 2019 - May 2020
Strategy Director, International
Dec 2017 - Jun 2019
Commercial And Audience Development Director
Over a period of two and a half years with overall commercial and audience responsibility for HuffPost UK I drove significant engagement and revenue growth, while restructuring our operations to drive video production and engagement and mobile monetisation. This included editorial investment to grow the newsroom in key strategic areas, including.
Mar 2015 - Dec 2017
Head Of Audience Development, The Huffington Post / Aol
I led Audience Development for AOL brands including the Huffington Post, Engadget, Parentdish and MyDaily as well as AOL brand sites Travel and Money. I managed a cross disciplinary team responsible for delivering strategic audience growth through editorial, product, analytics, partnership and other initiatives, working with other local and international.
Jun 2013 - Mar 2015
Head Of Digital Audience & Content Development
Reporting to the MD for Digital, I’ve worked in a role across product development and management, SEO, social, community, partnerships, mobile and strategy to deliver traffic and revenue growth in key areas across The Independent, Evening Standard and key content verticals.Key achievements:- Product delivery - I’ve held a role in the product team working.
Mar 2011 - Jun 2013
Digital Media Editor
Oct 2007 - Mar 2011
2 education records
Jack Riley education
Master Of Arts (Ma), English
University Of Cambridge
Visiting Fellow, Nieman Foundation For Journalism
Harvard University
FAQ
Frequently asked questions about Jack Riley
Quick answers generated from the profile data available on this page.
What company does Jack Riley work for?
Jack Riley works for The Observer.
What is Jack Riley's role at The Observer?
Jack Riley is listed as Chief Customer Officer at The Observer.
What is Jack Riley's email address?
AeroLeads has found 1 work email signal at @huffingtonpost.com for Jack Riley at The Observer.
What is Jack Riley's phone number?
AeroLeads has found 6 phone signal(s) with area code 785, 775, 207, 212 for Jack Riley at The Observer.
Where is Jack Riley based?
Jack Riley is based in London, England, United Kingdom while working with The Observer.
What companies has Jack Riley worked for?
Jack Riley has worked for The Observer, Evening Standard, Self-Employed, Buzzfeed, and Huffpost.
How can I contact Jack Riley?
You can use AeroLeads to view verified contact signals for Jack Riley at The Observer, including work email, phone, and LinkedIn data when available.
What schools did Jack Riley attend?
Jack Riley holds Master Of Arts (Ma), English from University Of Cambridge.
What skills is Jack Riley known for?
Jack Riley is listed with skills including Digital Media, Digital Strategy, Social Media, Content Development, Seo, Journalism, Web Analytics, and Newspapers.
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