Jack Riley

Jack Riley Email and Phone Number

Chief Customer Officer @ The Observer
London, GB
Jack Riley's Location
London, England, United Kingdom, United Kingdom
About Jack Riley

Digital media leader specializing in managing revenue and audience growth across multiple business units and complex project delivery, with experience in the UK, US and Europe. My areas of expertise include:- Managing complex business transitions: I led HuffPost as Managing Director through its acquisition by BuzzFeed, handling complicated HR, tech, legal and business elements of the transaction. Previously I helped lead HuffPost UK as a disruptive new media startup, and the Independent & Evening Standard newspapers as they transitioned from print to digital-led businesses and grew mass global audiences. - Revenue diversification and growth: Across third party revenue, commerce, membership, sales & GTM overhauls, I’ve driven revenue growth in many contexts, US and UK-based as well as internationally, through a focus on business operations and careful analysis and instrumentation. Through 2020 I led a team who grew HuffPost’s revenue +21% YoY while controlling costs to put the business in a radically improved position despite the impact of the pandemic on advertiser demand.- P&L Management: I’ve overseen P&Ls ranging from global consolidated views of multiple business units to individual strategic projects, managing cost controls and investment cases as well as ensuring clarity on revenue attribution through close work with Finance partners.- Partnerships & Business Development: I’ve worked with platforms and many other types of partnership to drive strategic business growth at the complex intersection of media and tech companies. Projects include launching voice assistants for Google, novel Facebook integrations, Snapchat Discover channels and syndication agreements across multiple partners including Yahoo, MSN and others. I’ve helped media brands navigate the complicated dynamics of their relationships with the world’s biggest digital companies including Twitter, Apple and others.- Data + Analytics: I’ve managed Audience Development teams driving UK, US and global audience, engagement and revenue growth through insights ranging from realtime data to drive newsroom decision-making to deep analysis and modelling to make long term strategic business investments.- Team management through high pressure scenarios: Through periods of intense corporate change and against the backdrop of shifting business models, I’ve led teams who’ve learned to thrive in tough conditions and developed key staff into leadership positions.

Jack Riley's Current Company Details
The Observer

The Observer

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Chief Customer Officer
London, GB
Website:
Observer.co.uk
Employees:
87
Jack Riley Work Experience Details
  • The Observer
    Chief Customer Officer
    The Observer
    London, Gb
  • Evening Standard
    Chief Digital Officer
    Evening Standard Sep 2023 - Present
    London, Gb
  • Self-Employed
    Consultant
    Self-Employed Jun 2023 - Sep 2023
    Strategic consulting on revenue and audience growth in the media/publishing industry
  • Buzzfeed
    Svp, Platform Monetization
    Buzzfeed Nov 2022 - Jun 2023
    New York, Ny, Us
    Leading a new function across BuzzFeed Inc, encompassing:- News brands’ revenue across all revenue streams; direct advertising, partnerships, commerce and programmatic revenue- Strategic growth + insights- BD + Platform Partnerships- Programmatic Operations- Catalyst
  • Buzzfeed
    Vp, Business Development + Revenue Strategy
    Buzzfeed Jun 2021 - Nov 2022
    New York, Ny, Us
    - Successful profitability turnaround for HuffPost, driving profitability for the firsttime in HuffPost’s history through sustainable revenue diversification strategy(FY21 + FY22) focused on sales, BD, commerce and engagement growth- Completed numerous new content and monetization partnership deals drivingincremental business worth ~$10m annually, including with MSN, NewsBreak,Taboola, OpenWeb, Meta, NBCU and others- Established new commerce business, delivering ~5x revenue growth in first full year through driving affiliate engagement and transactions- Began mid-2022 business reset of BuzzFeed News, implementing cost reductionsand diversifying revenue, doubling sales year-on-year
  • Huffpost
    Managing Director
    Huffpost May 2020 - Jun 2021
    New York City, Ny, Us
    Reporting to Head of Media for Verizon Media Alex Wallace, I oversee strategy, audience and revenue for HuffPost globally, operating in 13 countries with over 250m MAUs across our O&O editions in the US, UK, Canada, Brazil, India and Australia and joint venture businesses with Le Monde, PRISA (El Pais) and others.• Management of revenue diversification strategy, including eCommerce, events and our membership program HuffPost Plus• Leadership of global audience strategy & operations, with teams on East and West Coast US as well as in the UK, and operational teams in Canada, Brazil, India and Australia, including analytics, SEO, social and newsletters teams• Org-wide goal-setting and operational dashboards, working with stakeholders to define KPIs and structure reporting and accountability through the organisation, and internal reporting including benchmarks, reporting and data approaches• P&L ownership, inc. budgeting, forecasting and cost control with Finance• Close work with BD, Product, HR, Marketing, Finance and other matrixed functions to manage the HuffPost business through a period of significant change
  • Huffpost
    Chief Of Staff
    Huffpost Jun 2019 - May 2020
    New York City, Ny, Us
  • Huffpost
    Strategy Director, International
    Huffpost Dec 2017 - Jun 2019
    New York City, Ny, Us
  • Huffpost
    Commercial And Audience Development Director
    Huffpost Mar 2015 - Dec 2017
    New York City, Ny, Us
    Over a period of two and a half years with overall commercial and audience responsibility for HuffPost UK I drove significant engagement and revenue growth, while restructuring our operations to drive video production and engagement and mobile monetisation. This included editorial investment to grow the newsroom in key strategic areas, including establishing our first video production team.Key achievements and responsibilities:- Hired and developed a high performing cross-disciplinary team with responsibility across data insights, audience development and operational commercial management.- Invested in key content verticals including Lifestyle and video to grow our audience and revenue.- Significant revenue growth, in particular driven by branded content, video and mobile monetisation. - Project managing multiple CMS migrations and a brand relaunch and full site/app redesign.- P&L management with active revenue/cost structure and phasing changes to hit financial targets.- Close collaboration with editorial and sales leadership to coordinate growth across the business.
  • Aol
    Head Of Audience Development, The Huffington Post / Aol
    Aol Jun 2013 - Mar 2015
    New York, Ny, Us
    I led Audience Development for AOL brands including the Huffington Post, Engadget, Parentdish and MyDaily as well as AOL brand sites Travel and Money. I managed a cross disciplinary team responsible for delivering strategic audience growth through editorial, product, analytics, partnership and other initiatives, working with other local and international teams to grow our brands' audiences and revenue.
  • The Independent And Evening Standard
    Head Of Digital Audience & Content Development
    The Independent And Evening Standard Mar 2011 - Jun 2013
    London, England, Gb
    Reporting to the MD for Digital, I’ve worked in a role across product development and management, SEO, social, community, partnerships, mobile and strategy to deliver traffic and revenue growth in key areas across The Independent, Evening Standard and key content verticals.Key achievements:- Product delivery - I’ve held a role in the product team working alongside project and product managers with external development teams and internal developers to spec, build and release products. Projects include the relaunched Independent.co.uk and Standard.co.uk, adaptive design mobile sites for both titles, Gigya registration and engagement platform, The Independent’s iPad app and the Evening Standard’s Going Out site.- Creating Independent Voices - From forming the initial vision to pitching for investment internally, recruiting an editorial team, delivering the product, promotion and editorial strategy for launch and beyond. Increased UK page views to Opinion content by 300% in four months and created a new and crucial brand for the Independent titles.- Championing analytics and SEO in the newsroom - using numerous products (including Omniture, Chartbeat, Visual Revenue and Google Analytics) and techniques, I’ve engendered a data-driven approach to editorial in the newsrooms which has seen Independent.co.uk grow from 12m monthly unique users to over 25m in 2 years.- Forming partnerships - I’ve formed partnerships with companies including Facebook, Gigya and Google to drive traffic to the titles’ digital properties. Partnership projects I've led include Recently Read, the Independent’s Facebook app with 5.7m installed users, with which we partnered with Facebook and Google Currents, where our digital editions have attracted more than 1.1m subscribers.
  • The Independent And Evening Standard
    Digital Media Editor
    The Independent And Evening Standard Oct 2007 - Mar 2011
    London, England, Gb

Jack Riley Skills

Digital Media Digital Strategy Social Media Content Development Seo Journalism Web Analytics Newspapers Content Strategy Social Media Marketing Strategy Copy Editing Digital Marketing Editorial New Media Online Advertising Newspaper Social Media Strategist Audience Development Facebook Social Media Integration Cms Analytics Editing Mobile Devices Press Releases Content Management Web Content Omniture Blogging Publishing Online Publishing Social Networking Google Analytics Feature Articles Proofreading Copywriting News Writing Online Journalism Publications Corporate Communications Media Relations Multimedia Magazines Web Content Management Online Marketing Wordpress Media Planning Email Marketing Css

Jack Riley Education Details

  • University Of Cambridge
    University Of Cambridge
    English
  • Harvard University
    Harvard University
    Nieman Foundation For Journalism

Frequently Asked Questions about Jack Riley

What company does Jack Riley work for?

Jack Riley works for The Observer

What is Jack Riley's role at the current company?

Jack Riley's current role is Chief Customer Officer.

What is Jack Riley's email address?

Jack Riley's email address is ja****@****ost.com

What is Jack Riley's direct phone number?

Jack Riley's direct phone number is +4478520*****

What schools did Jack Riley attend?

Jack Riley attended University Of Cambridge, Harvard University.

What are some of Jack Riley's interests?

Jack Riley has interest in Facebook, Gmail, Google Chrome, Google Maps, Machine Learning, Twitter, Apture, Android (Os), University Of Cambridge, Heroku.

What skills is Jack Riley known for?

Jack Riley has skills like Digital Media, Digital Strategy, Social Media, Content Development, Seo, Journalism, Web Analytics, Newspapers, Content Strategy, Social Media Marketing, Strategy, Copy Editing.

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