Lee H. Email & Phone Number

Hatrack - ITDevSecCostOpsA core player in the design and implementation of SOC2 policy and annual checks, with vast industry experience across various use case and environments. Maintain an evolving understanding of cyber threat intelligence and industry awareness to guide sound security choices. Gently implementing a zero-trust environment. Primary focus.

• Fundamental in the process of transitioning a small 105 headcount start-up to a SOC2 compliant mid-sized fortune 500. Self-managed projects include:
• Brought all fleet Mac and PC devices under MSFT Intune MDM control, setup automation for device enrollment, configuration, and compliance in accordance with SOC2 polices. Setup Intune MAM for secure employee mobile.
• Perform initial discovery, audit, and documentation of systems and services in Azure, AWS, and GPC. Perform a tenant ownership transfer, new MCA, and setup invoiced billing profiles by OU.
• Managed MSFT 365 Security and Cloud Defender. Respond to all alerts from investigation to resolution. Diligent tuning of the service as our attack surface changed.
• Research, purchase, deployment, monitoring of Azure Savings Plans, correct sizing, downtime automation, and Reserved instances for compute and Postgresql usage with a savings of $240K+ over 3 years.
• Built and managed Jira ITSM IT Helpdesk including self-help portal and Jira forms to service an entirely remote workforce.

Causal inference algorithms for neural nets- explaining correlation and causality to chonky tamagotchis. Philosophy of Science

• Install, monitor, maintain, support, and optimize all production server hardware and software. Provide escalated technical support for complex technical issues which may include leading problem management cases and.
• Responsible for operational cost saving measures through the development and production deployment of an AWS cloud monitoring solution using Prometheus and Grafana. This open source time series database allows for a.
• Developed low cost automation of operations task; using automation scripting I was able to reduce the repetitive tasks on the backend while using Selenium to automate front end testing and web service.

Dallas, Texas, United States

Provide technical and team leadership during high severity incident recovery. End to end responsibility for communication during incidents, driving escalations, investigation and resolution of incidents, ensuring outage updates are timely and of sufficient quality. Provide recommendations on troubleshooting and other technology improvements to quickly.

Seattle, Washington, United States

Perform network and system monitoring to maintain network/environment uptime, perform patching, VLAN creation and trunking, routed subnet creation, and lots of layer 1 to 3, troubleshooting architecture incidents and maintenance. Tools used: Nagios and RT for monitoring and ticketing. Linux with Citrix and VMWare virtualization environment. Site expert for.

Seattle, Washington, United States

Level 1 Infrastructure Triage for Linux and/or Windows based server systems. “First Responder” on Monitoring Alerts and Incident Notifications. Functional System Validation. IT Incident Conference Call Support and Documentation. Perform initial triage of server infrastructure issues. Proactively monitor key business applications and services using system.