Jack Paris Bohtis Email & Phone Number

United States

Remote

• Strategic Risk Forecasting• Automation and Fraud-as-a-Service tool identification and strategy.• Controls and Countermeasures for high complexity fraud rings and OCNs via morphological analysis.• KYC Identity Rule Building and Testing• Gap Analysis and Tool Creation to solve for analytical blind spots.• Dormant Accounts Strategy and Member Portfolio Health analysis.

Richardson, Texas, United States

• Streamlined a targeted risk project by working with leadership and partner to reduce investigator touch by 40% and back-end work by over 30%.• Prepare PPT decks to present gap analysis for Fraud Strategy, Onboarding, and Delivery teams.• Resolve high profile escalations from Partner, FCC, social media teams, etc. and provide detailed write-ups of findings and recommendations for action.• Collaborate with other teams to maintain a shared understanding of process, procedure requirements, and best practices across products and divisions during weekly roadmap discussions.• Coordinated with cross-departmental leadership to provide countermeasures for ATO attacks and trained delivery agents on identifying and escalating fraud actors in these scenarios.• Worked alongside the fraud strategy team to improve rule hit rates month-over-month.• Investigated and resolved instances of First Party Fraud, ID Theft, Account Takeover, Ring Activity, Synthetic Identities, and Invalid Disputes.

Springfield, Mo

•Responsible for performing deep dive analysis on quarterly chargeback data, identifying actionable insights and areas of opportunity within the Analyst community to reduce YOY losses due to credit card charge backs.•Responsible for regular reviews of quality metrics to better assist and cultivate the growing Analyst community at Expedia Group.•Work with lower-performing Analysts to help them review their analytical process and meet company defined metrics, as well as cultivate and calibrate high-performers to prepare them for the next step in their career within the Fraud department.•Assist Management with interviewing new Analysts and the recruiting process.•Represent the Analyst Community during bi-weekly Leadership meetings.

Bellevue, Wa

•Served as a SME for both Domestic and International (EMEA, APAC, and LATAM) fraud trends.•Identified and communicated new fraud trends and groups through analysis of pre-existing trends, regional data and history, and by delving into large quantities of raw data to find emerging patterns.•Cultivated specialized SQL queries for identifying and tracking fraud groups and trends outside of the queued models.•Enhanced Analyst Quality by petitioning for new features to increase efficiency and assisted in the creation of an Enhanced Link Analysis tool so that Analysts could see and manipulate information more easily to assist in research and decision times, resulting in an improvement in fraud caught and a reduction of customer insult.•Consistent top-performer across all sites globally, nominated for several Peer, Management and Departmental Awards for Team-Building, Analyst Education, and Process Improvement.

Bellevue, Wa

•Evaluated queued transactions, determining risk and authenticity using a variety of research methods and data points including social media, internet presence, and public record.•Served as a resource for peers, providing feedback and mentoring for live bookings and QA on previously reviewed bookings.

Creative Writing And Commercial Art., 3.0

Studied Creative Writing, Classical Literature, Education and Commercial Art.

Creative Writing And Literature, Education, 3.0